365 Retail Markets is a global leader in unattended retail technology, offering comprehensive solutions for foodservice operators and retailers seeking to modernize consumer experiences through self-service, automation, and digital engagement. Headquartered in Troy, Michigan (USA), and with a significant footprint in the UK via its London-based operations, the company serves clients across North America, Europe, and other international markets.
Company Background
Founded in 2008, 365 Retail Markets pioneered the micro market concept—an unmanned retail model that combines the convenience of vending with the variety of a retail store. Over the years, the company has expanded its product suite to include smart vending, self-checkout kiosks, mobile payment solutions, and AI-powered retail environments.
Through a mix of organic growth and strategic acquisitions—including Spoonfed (catering management software), Company Kitchen (micro market operator), and Stockwell (smart stores)—365 Retail Markets has established itself as a dominant force in the unattended retail and foodservice space.
Product and Service Offerings
365 Retail Markets delivers a wide range of hardware and software solutions optimized for different unattended retail and foodservice formats:
- Self-Service Kiosks: MM6, MM6 Mini, PicoMarket, and Gen3 kiosks allow efficient, cashierless checkout experiences in breakrooms and cafeterias.
- Smart Stores: The Stockwell and PicoCooler Vision product lines integrate AI and computer vision technology for frictionless retail in semi-public environments.
- Dining Technology: Self-checkout dining kiosks, hybrid dining solutions, and 365 Kitchen Display Systems enhance speed and accuracy in institutional and commercial kitchens.
- Vending and Cashless Tech: PayPlus Cashless Reader and PicoVend provide secure, mobile-first payment experiences.
- Back-End Software: The 365 ADM platform, VMS, and Operator App streamline inventory, prekitting, promotions, signage, and customer analytics.
These integrated systems allow operators to tailor solutions based on their unique market segments—including corporate campuses, healthcare, education, and transportation hubs.
Specialisation and Core USP
The core value proposition of 365 Retail Markets lies in its end-to-end technology ecosystem for unattended retail, backed by robust analytics, flexible modularity, and international support infrastructure.
- Proprietary Platforms: 365 ADM and 365Pay integrate consumer data, product promotions, and payment systems for real-time operational insights.
- AI-Powered Retail: With the launch of PicoCooler Vision, 365 delivers visual recognition-based purchases without barcode scans, enhancing security and reducing shrinkage.
- Custom Solutions: The 365 technology stack supports hybrid dining, micromarkets, and smart fridges within a unified ecosystem, enabling unmatched operational flexibility.
Financial Strength
While 365 Retail Markets is a privately held company and does not publicly disclose its full financials, third-party market analyses estimate:
- Annual revenue exceeding $100 million USD (source: Crunchbase, 2023)
- Presence in over 35 countries
- Thousands of installations worldwide, ranging from small micro markets to enterprise-level dining and vending ecosystems
The company’s growth has been supported by private equity investments, most notably by Providence Equity Partners, which acquired a majority stake in 2020.
Shipment and Export Records
According to international shipment databases including ImportYeti and Volza:
- 365 Retail Markets has completed over 200 documented international shipments since 2021
- Major exports include smart vending kiosks, payment terminals, and cooler hardware to markets like Canada, United Kingdom, Germany, and Australia
- Product shipments have been primarily routed through UK and Netherlands-based logistics partners for EMEA distribution
This data underscores the company's robust international supply chain and demand footprint.
Target Market
365 Retail Markets serves a broad array of clients within the unattended retail and institutional foodservice sectors, including:
- Workplace and corporate cafeterias
- Universities and K-12 schools
- Hospitals and healthcare facilities
- Transportation and logistics hubs
- Large-scale vending operators
Its modular solutions enable rapid scaling from single-site micro markets to national and international retail rollouts.
Capabilities
- Global Support Infrastructure: Offices and service hubs in the US, UK, and EMEA for installation and technical support
- Research and Development: Dedicated in-house R&D team focused on AI, IoT, and smart retail interfaces
- Systems Integration: Seamless connectivity with third-party software for HR, POS, inventory, and payroll systems
Certifications and Compliance
- PCI-DSS Certified Payment Platforms
- GDPR Compliance for EU-based customer data handling
- Complies with FDA and local health regulations for retail food equipment
- ISO-aligned internal quality controls across manufacturing and software testing
Customer Testimonials
- “365 Retail Markets helped us completely transform our foodservice strategy across multiple campuses. Their kiosks and back-end software are rock solid.” – Director of Operations, Fortune 500 Tech Company
- “We switched to PicoCooler Vision and saw a 25% reduction in shrinkage and a faster checkout experience.” – Operations Manager, European Smart Fridge Vendor
Major Achievements
- Recognized in Inc. 5000 Fastest Growing Companies multiple times
- Over 35,000 global installations of self-service and smart vending technology
- Named among the Top 100 Food Tech Companies by Food Logistics in 2022
- Strategic partnership with Sodexo, Compass Group, and Aramark for workplace dining digitization
With its focus on innovation, operational efficiency, and customer-centric design, 365 Retail Markets continues to redefine the future of unattended retail across global markets.
