Bespoke BeSpeak Communications Inc. is a technology-driven communications company headquartered in Austin, Texas, USA. Specializing in hands-free, real-time communication tools tailored to the operational demands of the hospitality industry, Bespoke BeSpeak is reshaping how service-based organizations streamline workflow, elevate guest satisfaction, and improve employee connectivity through wearable innovation and data intelligence.
Core Business
Bespoke BeSpeak operates as a privately held communication technology firm. Its flagship product, Hospitality-IQ, is a wearable tech solution designed to facilitate seamless communication in hospitality and service-intensive environments such as hotels, resorts, event venues, and large-scale foodservice operations.
The company integrates hardware and software into one unified platform, enabling real-time voice communication, task management, and performance analytics via wrist-worn smart devices. Bespoke BeSpeak also provides consulting services and custom-built communication systems for sectors such as healthcare, retail, and logistics.
Product and Service Offerings
Hospitality-IQ
- Wearable Communication Devices: Smartwatch-style tools with push-to-talk and audio streaming functionality
- Features:
- Real-time team communication
- Task assignment and alerts
- Analytics dashboard for service efficiency and issue resolution time
- Integration with PMS, POS, and facility management systems
- Target Users: Front-of-house staff, housekeeping, concierge, maintenance, and event teams
Custom Communication Solutions
- Consultation and Implementation: Enterprise communication needs assessment and technology roadmap development
- Custom Development: Hardware/software solutions tailored to retail chains, hospitals, and corporate campuses
- Integration Services: Seamless syncing with existing IT ecosystems
Specialisation and USP
Bespoke BeSpeak’s unique selling proposition is its wearable-first approach to enterprise communication, purpose-built for fast-paced, high-touch industries. Unlike walkie-talkies or mobile phones, Hospitality-IQ ensures always-on, discreet communication without interfering with guest experience or operational decorum.
Differentiators include:
- Proprietary real-time voice transmission tech
- High-clarity audio with noise cancellation for loud environments
- Smartwatch-based communication interface with long battery life
- Cloud-based analytics for KPI tracking and operational optimization
Financials
Although Bespoke BeSpeak does not publicly disclose its financials, industry estimates and internal data point to steady growth and adoption across U.S.-based hospitality groups:
- Estimated Revenue (2023): $2M–$3.5M
- Enterprise Clients: Over 250 active installations including boutique hotels and mid-sized resorts
- Average Contract Value: $8,000–$25,000 per year depending on fleet size and customization
- Growth Rate: 40% YoY since 2021
Shipment and Trade Data
The company manufactures core hardware components in partnership with certified tech assembly partners in the U.S. and Asia. Distribution is managed centrally from the company’s Austin facility:
- Monthly Shipment Volume: 1,500–2,000 wearable units
- Key Markets: United States, Canada, United Kingdom
- Support Infrastructure: U.S.-based onboarding and global remote support
Target Market
Bespoke BeSpeak targets industries where team connectivity, guest experience, and response time are mission-critical:
- Hotels and Resorts
- Fine Dining Restaurants and Banquet Services
- Casinos and Event Venues
- Hospitals and Elder Care Facilities
- Retail Store Chains
- Property Management Groups
Capabilities
- In-house hardware R&D and software engineering
- Mobile and wearable platform development
- Cloud-based analytics dashboards
- Integration with PMS, POS, CMMS, and CRM systems
- Training and adoption programs for enterprise clients
Certifications and Compliance
All Bespoke BeSpeak products and services comply with:
- FCC Certification for communication devices
- GDPR and HIPAA Compliance for client data handling
- ISO 9001 Certified Manufacturing Partners
- RoHS Certification for environmental and material safety
Customer Testimonials
- “Since rolling out Hospitality-IQ, we’ve reduced internal response times by 60% and improved guest satisfaction ratings by two full points.” — Hotel Operations Director, Texas
- “The ease of use and fast deployment helped us digitize communications across three properties within weeks.” — VP of Hospitality, Midwestern Resort Chain
Major Achievements
- Successful deployment of Hospitality-IQ in over 250 U.S. locations
- Featured in the 2023 Hospitality Innovation Summit for real-time tech innovation
- Partnered with three national hospitality groups for multi-property rollout
- Launched custom solutions division serving healthcare and retail sectors
- Released proprietary analytics platform tracking over 1 million staff interactions to date
