FasTab Payments, Inc., headquartered in Winnipeg, Manitoba, Canada, is a cutting-edge payment technology company revolutionizing the hospitality sector through QR-based ordering, payment, and feedback solutions. Designed specifically for bars, restaurants, nightclubs, and event venues, FasTab enables contactless tab management and customer engagement while optimizing operational efficiency for venue owners.
Core Business
FasTab's core business lies in providing QR code-powered digital payment systems that streamline the guest experience and reduce front-of-house labor burdens. By integrating seamlessly with POS systems, FasTab allows customers to scan a QR code, view menus, split or pay tabs, and leave reviews—all from their smartphones. This frictionless technology helps venues increase table turnover, improve staff allocation, and collect real-time customer feedback.
Product and Service Offerings
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QR Code Payment Platform
- Guests scan a QR code to view an up-to-date digital menu.
- Tabs can be accessed, split, or paid in full without staff interaction.
- Supports tipping, digital receipts, and group payments.
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POS System Integration
- Real-time syncing with major hospitality POS systems.
- Enables instant updates of menu items, prices, and order status.
- Staff and management can track all customer interactions on one dashboard.
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Customer Feedback Tools
- Immediate post-payment reviews collected through the app.
- In-house resolution options allow issues to be flagged and addressed before guests leave.
- Anonymous sentiment analysis and trend tracking for management.
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Loyalty & Rewards Integration
- Tracks visit-based and spend-based rewards.
- Optional enrollment into a venue's loyalty program directly from the app.
Specialization and USP
FasTab’s unique selling proposition lies in combining payment technology with real-time customer engagement and retention tools. Unlike generic payment solutions, FasTab is tailor-built for hospitality, offering full tab management and review handling capabilities that seamlessly integrate with the service flow. Its simplicity of use—no app download required—ensures high guest adoption and minimal friction.
Financials
Though a privately held company, FasTab has experienced rapid growth in the Canadian and U.S. hospitality markets. In 2023, the company reported:
- Over 2 million transactions processed through its platform.
- A 300% YoY increase in venue adoption, fueled by rising demand for contactless solutions post-pandemic.
- Revenue driven through a subscription + usage fee model, offering venues a low barrier to entry with scalable costs.
Deployment & Reach
- Installed in more than 700 hospitality venues across North America, including bars, lounges, music venues, and nightclubs.
- Active partnerships with POS providers and hospitality tech integrators.
- High penetration in urban nightlife zones, with early success stories in Toronto, Vancouver, and Montreal.
Target Market
- Nightclubs and Bars
- Breweries and Taprooms
- Full-Service and Quick-Service Restaurants
- Live Music Venues and Stadiums
- Hotel F&B Outlets
Capabilities
- Scalable SaaS Infrastructure – Capable of handling thousands of concurrent users per venue.
- Multilingual and Multi-Currency – Customizable for international expansion and tourist-friendly environments.
- White-Label Branding – Venues can customize the interface to match brand aesthetics.
- Data & Analytics Tools – Real-time insights into guest preferences, dwell time, and staff performance.
Certifications & Compliance
- PCI-DSS Compliant – Ensures secure handling of all customer payment information.
- GDPR & PIPEDA Compliant – Adheres to North American and European data privacy standards.
- SSL Encrypted Transactions – All payment and user data secured via 256-bit encryption.
Customer Testimonials
“FasTab helped us cut wait times in half and increased tips for staff by 25%.” – Bar Owner, Toronto
“We love that customers can leave real feedback right away—it’s helped us improve faster than ever.” – GM, Downtown Vancouver Lounge
Major Achievements
- Processed over 2M guest payments through QR code technology in 2023.
- Named one of Canada's Top 20 Hospitality Tech Startups by Tech Daily.
- Official partner of multiple POS platforms in Canada and the U.S.
- Expanded from 150 venues in 2022 to over 700 active installations in 2024.
FasTab Payments continues to redefine hospitality interactions by merging convenience, feedback, and loyalty into a single smart-payment ecosystem, helping venues optimize operations while enhancing the guest experience.
