Product Offerings
Products:
Sprinter Vans: Cargo Van, Crew Van, Passenger Van, Cab Chassis
Metris Vans: Cargo Van, Passenger Van
Mercedes-Benz of Burlington is a premier dealership located in Burlington, Massachusetts, specializing in the sale and service of Mercedes-Benz commercial vans. As a part of the esteemed Lyon-Waugh Auto Group, the dealership is a key regional hub for Mercedes-Benz Commercial Vans in New England. The dealership represents a powerful blend of German engineering excellence and localized customer-centric services, catering to both commercial and individual clientele.
Core Business and Specialization
The dealership focuses exclusively on the sale, leasing, and servicing of the Mercedes-Benz commercial van lineup. These include:
- Sprinter Vans: Known for their capacity, reliability, and versatility, suitable for logistics, trades, shuttle services, and mobile businesses.
- Metris Vans: A mid-size option designed for urban delivery, passenger transportation, and light-duty commercial use.
Mercedes-Benz of Burlington offers tailored solutions for fleet customers, including custom upfitting services, financing, and maintenance packages specifically designed for business operations.
Product Offerings
Sprinter Lineup:
- Cargo Van
- Crew Van
- Passenger Van
- Cab Chassis
Metris Lineup:
- Cargo Van
- Passenger Van
Each model is available with various configurations, advanced driver-assist features, and Mercedes-Benz's cutting-edge infotainment and connectivity systems. The vans are engineered to meet a range of commercial applications, from delivery logistics to people-moving enterprises.
Unique Selling Proposition
Mercedes-Benz of Burlington differentiates itself through:
- Factory-trained commercial van specialists
- Fleet and volume purchasing programs
- State-of-the-art service center with commercial bay lifts
- On-site upfitting solutions via certified partners
- Strong focus on personalized, B2B customer experience
This commitment to service makes them one of the most trusted commercial van partners for regional businesses in Massachusetts and surrounding states.
Financial Insights and Market Position
While individual dealership financials are not publicly disclosed, Mercedes-Benz USA reported over 60,000 Sprinter units sold in 2023 and a growing demand for Metris vans across North America. Mercedes-Benz of Burlington contributes significantly to this growth in the northeastern U.S. by servicing both private and fleet commercial accounts.
Shipment and Delivery Records
Mercedes-Benz of Burlington handles hundreds of van deliveries annually. According to dealership performance metrics shared across automotive industry aggregators and dealer rankings:
- Over 500 commercial vans sold annually
- Ranked among the top-performing Mercedes-Benz van dealerships in New England
- Participates in Mercedes-Benz's Fleet Incentive Programs, enabling bulk and expedited deliveries for commercial customers
Target Markets
- Small to Medium Enterprises (plumbing, electrical, HVAC, landscaping)
- Corporate Fleets (delivery services, healthcare mobility, shuttle services)
- Local and State Government Departments
- Specialized Mobility Services (ADA-compliant transport)
Capabilities
- Onsite Commercial Van Service Center: Equipped with specialized diagnostics and repair equipment for Sprinter and Metris vans
- Fleet Customization: Interior shelving, refrigeration units, mobility lifts, branding wraps
- Loaner and Courtesy Vans: Fleet business continuity support
- Digital Buying Tools: Online configuration, credit approvals, and vehicle tracking
Certifications and Compliance
- Mercedes-Benz USA Commercial Van Certification
- NTEA (National Truck Equipment Association) Member Dealer
- BBB Accredited Business
- Certified under Massachusetts’ dealer regulatory bodies and automotive compliance frameworks
Customer Testimonials
Verified customer reviews across platforms such as Google and DealerRater rate Mercedes-Benz of Burlington with an average of 4.8 out of 5 stars. Clients regularly cite:
- Transparent pricing
- Professional fleet service team
- Smooth custom upfitting and delivery processes
- Responsive after-sales support
Major Achievements
- Consistently ranked in the top 10% of Mercedes-Benz commercial van dealerships nationally
- Recipient of the 2022 Customer First Award for Excellence
- Key fleet partner for several regional logistics and service companies in the Northeast U.S.
- Official supplier to multiple Massachusetts-based municipal departments