Sensitech Inc., a subsidiary of Carrier Global Corporation (NYSE: CARR), is a global leader in supply chain visibility solutions, specializing in end-to-end cold chain monitoring for highly sensitive and perishable products. Headquartered in Beverly, Massachusetts, USA, Sensitech enables companies in the life sciences, food, industrial, and consumer goods sectors to track and manage product quality, integrity, and compliance from source to destination.
Core Business
Sensitech delivers actionable insights into the condition and location of products in transit or storage. Its monitoring solutions ensure that environmental parameters like temperature, humidity, and location are consistently maintained within required thresholds, significantly reducing spoilage, loss, and risk.
The company serves a global clientele that includes:
- Pharmaceutical manufacturers
- Biotechnology firms
- Clinical trial organizations
- Global food producers and distributors
- Cold chain logistics providers
Product and Service Offerings
Sensitech’s portfolio includes a comprehensive range of monitoring devices, software platforms, and consulting services:
Hardware Solutions:
- TempTale® Ultra Series: Digital temperature data loggers for air, ocean, and land shipments
- Ryan® Series: In-transit temperature indicators for perishable goods
- TempTale® GEO: Real-time GPS and temperature tracking devices
- CPI® Devices: Specialized monitoring for high-value pharmaceutical goods
Software Platforms:
- SensiWatch® Enterprise: Centralized supply chain visibility and analytics platform
- Lynx FacTOR™: Targeted analysis and quality reporting for pharma shipments
- Lynx Logix™: Logistics optimization through predictive analytics and real-time alerts
Services:
- Cold chain consulting and audits
- Regulatory compliance advisory (GxP, FDA, EMA, etc.)
- On-site implementation and training
- Data analysis and reporting for quality assurance
Specialization and USP
Sensitech’s key differentiators include:
- Over 30 years of cold chain experience
- Deployment in over 175 countries
- Devices compliant with 21 CFR Part 11, GDP, and WHO guidelines
- Proven track record with 19 of the top 20 global pharmaceutical companies
- Integration with enterprise platforms like SAP, Oracle, and Salesforce
Their proprietary analytics and global monitoring infrastructure allow customers to proactively intervene in real-time to prevent temperature excursions and reduce product loss.
Financials and Global Reach
As a business unit of Carrier Global Corporation, Sensitech operates under a Fortune 500 parent company with 2023 revenues exceeding $22.1 billion. Sensitech itself contributes significantly to Carrier’s Healthy, Safe, Sustainable, and Intelligent Cold Chain business.
- Sensitech solutions monitor over 600 million shipments annually
- The company has regional offices in North America, Europe, Latin America, and Asia-Pacific
- Over 300+ Fortune 1000 companies rely on Sensitech for cold chain integrity
Target Market
Sensitech targets businesses where product integrity and regulatory compliance are non-negotiable:
- Life Sciences: Vaccine and biologic transport
- Clinical Trials: Time-sensitive, blinded studies requiring traceability
- Perishable Foods: Meat, dairy, seafood, produce requiring freshness monitoring
- High-value Industrial Goods: Components sensitive to temperature or humidity
Its comprehensive approach supports both large multinationals and mid-size firms seeking to comply with stringent cold chain regulations.
Capabilities
Sensitech has built a robust global infrastructure with the following capabilities:
- 24/7 Control Tower monitoring and alert management
- Over 20 ISO-certified calibration labs globally
- Real-time analytics and geofencing
- Machine learning-driven predictive alerting
- Multilingual customer support centers worldwide
Their SensiWatch® software suite supports integration into warehouse management systems (WMS) and transport management systems (TMS), offering customers complete visibility across the supply chain.
Certifications and Compliance
Sensitech maintains certifications and standards compliance crucial for regulated industries:
- ISO 9001:2015 Certified
- 21 CFR Part 11 Compliant
- Good Distribution Practice (GDP)
- IATA Time & Temperature Sensitive Label Compliance
- CE, FCC, and UL Device Certifications
- FDA and EMA recognized monitoring technologies
These accreditations support qualification and validation in pharmaceutical and food regulatory environments globally.
Customer Testimonials
"Sensitech’s solutions gave us the confidence to execute global vaccine shipments during the pandemic with complete transparency."
— Global Logistics Director, Leading Pharmaceutical Company
"The SensiWatch platform transformed our fresh produce handling. We reduced in-transit spoilage by over 30% in less than 12 months."
— VP Supply Chain, Multinational Food Retailer
Major Achievements
- Supported cold chain logistics for COVID-19 vaccine distribution in over 80 countries during the global pandemic.
- Named in Pharma Logistics IQ’s Top 10 Cold Chain Technology Providers three years consecutively.
- Partnered with World Health Organization (WHO) and UNICEF for supply chain integrity in public health programs.
- Launched the TempTale Ultra BLE in 2023, one of the industry’s most advanced Bluetooth-enabled temperature monitoring devices.
- Played a critical role in helping pharmaceutical clients meet EU Falsified Medicines Directive (FMD) and US Drug Supply Chain Security Act (DSCSA) requirements.
Sensitech Inc. remains a global authority in data-driven cold chain and supply chain monitoring, enabling mission-critical industries to safeguard their products and reputation through every mile of the journey.