Exhibiting at World Tea Expo 2025

Back Office by Buyers Edge Platform is a comprehensive back-office automation solution purpose-built for the restaurant and hospitality industry. Headquartered in Waltham, Massachusetts, the platform integrates seamlessly into foodservice operations to deliver robust financial, accounting, inventory, and payroll tools that reduce labor, minimize errors, and maximize profitability.

As a division of the Buyers Edge Platform—a leading digital procurement network for the foodservice industry—Back Office leverages vast industry data to help operators achieve operational efficiency through automation, analytics, and streamlined processes.

Core Business and Specialization

Back Office by Buyers Edge Platform specializes in restaurant back-office technology solutions, addressing the specific pain points of foodservice operators. Its software suite is designed to simplify complex business functions such as:

• Accounting
• Invoice processing
• Food cost control
• Payroll and tax compliance
• Real-time inventory and recipe management

The company’s unique value proposition lies in integrating procurement data and financial automation, enabling hospitality operators to unify operational insights and financial decision-making.

Product & Service Offerings

1. Accounting Solutions

• General ledger (GL) coding and financial statement generation
• Real-time dashboards for profit/loss tracking
• Bank reconciliation and cash flow monitoring
• Integration with major POS systems and ERP platforms

2. AP Automation

• Smart invoice capture and processing
• AI-powered data extraction and categorization
• Automated vendor payments and reconciliation
• Audit trail tracking and payment scheduling

3. Bookkeeping+

• Expense categorization and syncing with accounting platforms
• Transaction matching and real-time financial validation
• Customizable reporting tools for individual and multi-unit operators

4. Food Cost Management

• Automated inventory tracking by item and location
• Real-time recipe costing and portion control
• Waste tracking and variance reports
• Predictive analytics for procurement and forecasting

5. Payroll Services

• Automated payroll processing and employee self-service portal
• Compliance with state and federal tax regulations
• Benefits administration and wage garnishment tracking
• Seamless integration with time-tracking platforms

Financials and Market Penetration

Back Office operates under the umbrella of Buyers Edge Platform, which manages more than $40 billion in annual foodservice spend. While financials specific to Back Office are undisclosed, the product serves thousands of restaurant locations, including:

• Independent restaurants
• Multi-unit operators
• Hospitality groups
• Institutional foodservice providers

Platform performance metrics:

• 75% reduction in manual data entry with invoice automation
• 3–5% improvement in food cost margin through inventory and recipe control
• 25% faster period close process with integrated accounting features
• Real-time visibility into COGS, payroll, and net profit

Target Market

Back Office targets the full spectrum of foodservice entities including:

• Fast casual and QSR chains
• Full-service restaurants
• Hotel F&B departments
• Multi-location franchises
• Food halls and commissary kitchens

It is designed for:

• CFOs and finance teams in hospitality
• Restaurant owners/operators
• Accounting firms serving foodservice clients
• Procurement and supply chain departments

Capabilities and Infrastructure

• API integrations with POS systems like Toast, Micros, and Square
• Cloud-based SaaS platform with 24/7 availability
• Bank-grade encryption and SOC 2 certified data security
• Scalable to support multi-unit enterprise operations
• Mobile-optimized dashboard for on-the-go access

The system is continuously updated with new features and user feedback, with a dedicated team for onboarding, training, and technical support.

Certifications and Compliance

• SOC 2 Type II compliance for platform security
• Payroll modules compliant with IRS, FICA, FUTA, SUTA, and local tax regulations
• Meets GAAP standards for financial reporting
• Adheres to data privacy laws including CCPA and GDPR

Buyers Edge Platform’s broader network also ensures compliance with vendor procurement guidelines, purchasing audits, and supply chain traceability.

Customer Testimonials

“Back Office has transformed our entire operation. We’ve slashed our month-end close time from 12 days to 5 and saved thousands in labor hours.”
— Director of Finance, Multi-Unit Fast Casual Brand

“We finally have accurate food cost visibility. Their inventory system is by far the best we’ve seen for restaurants.”
— Executive Chef, Hospitality Group, Chicago

“I was paying for separate payroll, accounting, and inventory systems. Now it’s all in one dashboard, and everything just works together.”
— Owner-Operator, New York City Bistro

Achievements and Milestones

• Over 10,000 restaurant locations actively use Back Office as of 2024
• Named one of the “Top 10 Restaurant Tech Solutions” by Hospitality Technology Magazine
• Expanded integrations with 100+ foodservice vendors and distributors
• Partnered with Sysco, US Foods, and Gordon Food Service for procurement automation
• Demonstrated ROI in less than 90 days for over 70% of new clients

Back Office by Buyers Edge Platform continues to redefine how foodservice operators manage the business side of hospitality. With its powerful blend of automation, real-time analytics, and financial accuracy, Back Office helps restaurateurs take control of costs and scale operations with confidence.