Exhibiting at World Tea Expo 2025

Bear Robotics, Inc. is a cutting-edge robotics and AI company headquartered in Redwood City, California, USA. The company designs and manufactures autonomous service robots that redefine labor efficiency in the hospitality, healthcare, and commercial sectors. With a strong focus on automation and human-robot collaboration, Bear Robotics’ mission is to alleviate repetitive and strenuous tasks from service staff, thereby enhancing operational efficiency and improving customer experiences.

Core Business

Founded by John Ha, a former Google engineer and restaurant owner, Bear Robotics is committed to transforming the service industry with intelligent, autonomous robots. Its portfolio of AI-powered service robots includes the Servi and Carti series, all designed for precise, safe, and consistent task execution in dynamic, real-world environments.

Bear Robotics operates as a privately held technology company and has rapidly scaled its footprint across the United States, Asia, and Europe through strategic partnerships and enterprise-level deployments.

Product and Service Offerings

Servi Series

• Servi: A flagship autonomous delivery robot with multiple shelves and a LiDAR-based navigation system. Ideal for food delivery and table service in restaurants and cafeterias.
• Servi Mini: Compact version for smaller venues with narrow aisle navigation.
• Servi Plus: Larger payload capacity and enhanced battery life for extended operations.

Carti Series

• Carti: Multi-purpose transport robot for back-of-house operations including warehousing and food delivery in healthcare.
• Carti 100: Enhanced version with greater payload and customizable storage units; winner of the iF DESIGN AWARD 2025.

Fleet Management Platform

• Fleet Control Suite: Real-time monitoring and control interface for managing multiple robots across venues.
• Bear Robotics Base: AI engine for robot-to-robot communication and route optimization.
• API Access: Seamless integration with third-party enterprise systems.

Specialisation and USP

Bear Robotics is a pioneer in AI-driven fleet robotics for the service industry, offering unmatched precision in indoor navigation, obstacle avoidance, and real-time fleet coordination. Key differentiators include:

• Human-centric Design: Robots designed to work in harmony with humans in fast-paced service environments.
• Dynamic Navigation: 3D LiDAR, camera sensors, and AI software ensure smooth, adaptive pathfinding.
• Scalability: Easily deployable across chain restaurants, hotels, and medical facilities.

Bear Robotics is also unique in its ability to integrate robots into enterprise ecosystems via APIs, enabling analytics, POS integration, and automated workflows.

Financials

While specific financial details are privately held, public funding and valuation insights reveal:

• Total Funding Raised: $117 million+ (as of 2024)
• Key Investors: LG Electronics ($60 million strategic investment), Cleveland Avenue, Smilegate Investment
• Estimated Valuation: $350M–$450M
• Deployment: 5,000+ robots in active service globally
• Annual Revenue Estimate (2023): $35M–$50M
• Revenue Model: Hardware sales, SaaS-based fleet management subscriptions, enterprise integration fees

Shipment and Trade Data

Bear Robotics manufactures and assembles core components in Asia and the U.S. Deployment and logistics are handled via direct distribution and regional partners.

• Countries Deployed: United States, Japan, South Korea, Canada, Germany
• Top Sectors: Hospitality, Senior Care, Healthcare, Quick-Service Restaurants (QSR)

Target Market

Bear Robotics primarily serves sectors with high turnover, repetitive tasks, and operational bottlenecks:

• Full-service and quick-service restaurants (QSR)
• Hotels and resorts
• Assisted living and senior care facilities
• Hospitals and medical centers
• Corporate cafeterias and food courts
• Convention centers and airports

Capabilities

• Full-stack robotics development (hardware + software)
• AI and ML-powered autonomous navigation
• Multi-robot coordination via cloud-based fleet management
• Integration with existing enterprise software (POS, CRM)
• Global technical support and deployment services

Certifications and Compliance

Bear Robotics products comply with international safety and regulatory standards, including:

• CE Certification (Europe)
• FCC Compliance (USA)
• ISO 13849 Safety Standards for collaborative robotics
• UL Certification for electronic safety

Additionally, robots are built with food-grade materials and meet sanitation standards for use in hospitality and healthcare settings.

Customer Testimonials

• “Servi has been a game-changer. It allows our staff to focus on the guest experience while Servi handles the heavy lifting.” — Restaurant Manager, Denny’s Franchise
• “We saw a 20% increase in service speed and a 15% reduction in labor costs within the first two months.” — Director of Operations, National Hotel Chain

Major Achievements

• Raised $117 million in funding including $60M from LG Electronics
• Servi robots deployed in 5,000+ locations across 10 countries
• Winner of iF DESIGN AWARD 2025 for Carti 100
• Strategic partnerships with Marriott, Chili’s, and Denny’s
• Featured in TechCrunch, CNBC, and The Wall Street Journal for innovation in robotics
• Recognized as one of the “Top 50 Robotics Companies to Watch” in 2024 by Robotics Business Review