HyperPay: Empowering Digital Payments Across the MENA Region
Company Overview
Founded in 2014 by Muhannad Ebwini, HyperPay has emerged as a leading fintech company headquartered in Riyadh, Saudi Arabia. Specializing in comprehensive payment solutions, HyperPay serves over 5,000 merchants across seven countries, including Saudi Arabia, the UAE, Jordan, Egypt, Iraq, Lebanon, and Bahrain. The company is recognized as one of the top five payment providers in the MENA region, offering a suite of services ranging from payment processing to advanced financial analytics.
Core Business and Services
HyperPay's platform is designed to facilitate seamless online and offline transactions, catering to businesses of all sizes. Key offerings include:
- Payment Processing: Secure and efficient handling of online payments.
- Recurring Billing: Automated billing solutions for subscription-based services.
- Smart Routing: Intelligent transaction routing to optimize payment success rates.
- Risk & Fraud Management: Advanced tools to detect and prevent fraudulent activities.
- Pre-Authorization: Capability to reserve funds before final transaction approval.
- Invoicing Systems: Streamlined invoicing for businesses to manage receivables.
- Payout Solutions: Efficient mechanisms for businesses to disburse funds.
- Installment Payments: Flexible payment options for customers.
- Subscription Management: Tools to manage recurring customer subscriptions.
- Custom Data Reporting: Tailored analytics to provide business insights.
- Mobile Dashboard: On-the-go access to transaction monitoring and analytics.
- Hypertap (Soft POS): A mobile point-of-sale solution enabling contactless payments.
- B2C Hospitality Solution: Specialized payment solutions for the hospitality industry.
- Card Issuing Services: Provision of branded payment cards for businesses.
Unique Selling Proposition (USP)
HyperPay's strength lies in its ability to offer a one-stop-shop for all payment services, aligning with Saudi Arabia's Vision 2030 to foster a digital-first economy. The company's strategic partnerships and technological innovations position it as a versatile provider capable of meeting the dynamic needs of businesses and government agencies.
Financial Performance
In 2022, HyperPay facilitated transactions worth $7 billion, a significant increase from $4.7 billion in 2021. The company processed 112 million transactions in 2021 alone. A funding round in June 2022, led by Mastercard with participation from Amwal Capital Partners and AB Ventures, raised $36.7 million to support regional expansion and product development.
Market Presence
HyperPay has established a robust presence in the MENA region, with offices in Riyadh, Dubai, Amman, Cairo, and Bahrain. Its client portfolio includes notable entities such as Absher, Jarir, Bcare, and Tameeni, as well as banking institutions like Al Rajhi Bank, FAB, and SABB.
Compliance and Certifications
Demonstrating a commitment to security and compliance, HyperPay is PCI-DSS compliant and holds ISO 27001 and ISO 27701 certifications. In January 2025, the company secured a license from the Saudi Central Bank (SAMA) to operate digital payment services via an electronic wallet, further solidifying its regulatory standing.
Strategic Partnerships
HyperPay has formed strategic alliances to enhance its service offerings:
- Paymentology: Collaboration to leverage next-generation payment processing platforms.
- Capital Bank: Partnership to provide simplified and secure payment gateway services in the MENA region.
Future Outlook
HyperPay plans to go public through an initial public offering (IPO) in Saudi Arabia by 2025. The company continues to focus on expanding its product lines and services, aiming to solidify its position as the leading provider of customized B2B fintech solutions in the region.
Achievements and Recognition
- Recognized by Forbes Middle East as one of the Top 30 Fintech Companies in 2023.
- Achieved a 59% growth in volume, transaction numbers, revenue, and net profit in 2023 compared to the previous year.
- Successfully expanded operations within Saudi Arabia and across the MENA region, aligning with the Kingdom's Vision 2030 objectives.
Customer Testimonials
Clients have lauded HyperPay for its exceptional customer service and innovative solutions. One client remarked, "I am impressed by HyperPay team's helpful and problem-solving spirit," reflecting the company's dedication to client satisfaction.
Note: All financial figures are sourced from publicly available information as of 2025.