ICON INC. (艾康企業股份有限公司), headquartered in New Taipei City, Taiwan, is a specialized distributor and supplier of medical diagnostic products and food industry equipment. With a dual focus on healthcare and industrial processing, ICON INC. has established itself as a trusted bridge between international manufacturers and local market needs across Taiwan and greater Asia.
Brief History
Established in the 1980s, ICON INC. has more than 40 years of experience in sourcing, distributing, and supporting high-precision equipment and consumables in the fields of medical diagnostics and food processing. The company began as a local importer of diagnostic tools and has since evolved into a multi-sector supplier representing globally renowned brands, such as Puritan Medical Products.
Over the decades, ICON INC. has expanded its service portfolio to include customized equipment integration, technical consultation, and regulatory support, becoming a comprehensive solutions provider for clinical and industrial customers alike.
Core Business
ICON INC. operates through two primary business segments:
- Medical and Diagnostic Products Division
- Food Industry Equipment Division
Each division delivers end-to-end sourcing, technical support, and after-sales services to clients in hospitals, laboratories, food processing plants, and quality control departments.
Product and Service Offerings
1. Medical & Diagnostic Products
ICON INC. is the authorized distributor for Puritan Medical Products, a globally recognized manufacturer of diagnostic and specimen collection tools. The product portfolio includes:
- Flocked Swabs: For PCR, microbiology, and viral diagnostics
- Wooden Tongue Depressors: Single-use, sterile and non-sterile formats
- Diagnostic Kits and Sample Collection Systems: Designed for laboratories, hospitals, and point-of-care testing
These products meet international standards for microbial and viral sample collection and are used in clinical diagnostics, public health, and research labs.
2. Food Industry Equipment
The company supplies high-performance machinery and processing systems such as:
- Sterilization Systems: Steam and dry heat sterilizers for food safety compliance
- Packaging Machinery: Automated packing lines for solids, liquids, and semi-solids
- Processing Equipment: Mixers, cutters, homogenizers, and fluid handling systems
These machines are imported from international OEMs and customized to meet Taiwanese regulatory standards and customer-specific requirements.
3. Technical and Regulatory Support
ICON INC. provides value-added services including:
- Installation and calibration of equipment
- Training programs for laboratory technicians and factory operators
- Documentation and compliance support (TFDA, CE, FDA)
- After-sales servicing and parts support
Specialisation and Core USP
ICON INC. differentiates itself through:
- Exclusive distribution partnerships with premium international brands like Puritan
- Expertise across both medical and food sectors
- In-depth knowledge of regulatory compliance in Taiwan
- On-site technical servicing capabilities
Its dual-sector specialization allows ICON to cross-leverage technologies between diagnostics and food safety — an increasingly important area in integrated health monitoring and contamination control.
Financial Strength
As a private enterprise, ICON INC. does not publish its financials publicly. However:
- Its long-term partnerships with multinational suppliers
- Presence in public sector procurement projects for diagnostic tools
- Participation in healthcare and food industry trade events
demonstrate stable business performance and strong operational continuity.
Shipment and Trade Data
ICON INC. imports products from:
- United States (Puritan Medical Products)
- Japan and EU (food processing and packaging machinery manufacturers)
These products are distributed across:
- Medical facilities and clinical laboratories
- Government disease control centers
- Food and beverage manufacturing plants
Though the company does not engage in exports, its logistics network supports cold chain and sterile transportation requirements, especially for temperature-sensitive diagnostic consumables.
Target Market
ICON INC. serves a diverse customer base, including:
- Hospitals and Healthcare Networks
- Disease Control and Public Health Agencies
- Academic and Clinical Research Institutions
- Food Processing Companies and OEM Manufacturers
- Quality Control and Regulatory Labs
Its integrated services and product range make it a preferred vendor for clients seeking reliable sourcing and compliance-ready solutions in both healthcare and food industries.
Capabilities
- In-country technical support team
- Regulatory liaison for medical imports (TFDA)
- Stocking and logistics capabilities with warehousing in Taiwan
- Training and demo facilities for client onboarding
- Product localization and system integration services
ICON INC. is known for its ability to introduce and adapt cutting-edge global technologies to Taiwan’s specific industrial and healthcare environments.
Certifications and Compliance
As a medical and food equipment distributor, ICON INC. ensures that all products adhere to:
- ISO 13485 (Medical Device Quality Management)
- FDA and CE Certifications (for imported medical products)
- Taiwan Food and Drug Administration (TFDA) Regulations
- Good Distribution Practice (GDP) for Medical Products
The company ensures that documentation, safety data sheets, and test reports are made available for all clients, supporting audit processes and internal compliance.
Customer Testimonials
Though specific testimonials are not disclosed, ICON INC. has been referenced in:
- Public procurement tenders for medical diagnostic tools
- Trade show demonstrations and technical seminars
- University and lab supplier collaborations
These references suggest high satisfaction with product reliability, availability, and post-sale technical service.
Major Achievements
- Exclusive representation of Puritan Medical Products in Taiwan
- Supplier for national-level diagnostic programs during public health crises
- Supported equipment installations for dozens of F&B processing lines
- Over 40 years of service in Taiwan’s industrial and healthcare markets
- Recognized participant in Taiwan Medical & Healthcare Show and Foodtech Taipei
ICON INC. continues to set benchmarks in the supply and support of diagnostic and food processing technologies in Taiwan, bringing international quality solutions to meet local standards of safety, precision, and efficiency.