Exhibiting at International Food & Drink Event (IFE) 2025

Pact Coffee, founded in 2012 and headquartered in London, United Kingdom, is a certified B Corporation revolutionizing the specialty coffee industry with its direct trade model, sustainable sourcing practices, and subscription-based delivery services. With a mission to make coffee better for people and the planet, Pact Coffee has become one of the most respected specialty roasters in the UK market.

Core Business and Product Offerings

Pact Coffee provides high-quality, ethically sourced coffee directly to consumers and businesses through a flexible and personalized subscription model. Its diverse product portfolio includes:

• Whole Bean Coffee: Single-origin and blended offerings from countries such as Colombia, Ethiopia, Brazil, and Rwanda.
• Ground Coffee: Tailored grinds for espresso, AeroPress, French press, V60, and more.
• Coffee Pods: Nespresso-compatible pods made from fully recyclable materials, filled with specialty-grade coffee.
• Brewing Equipment: Branded and third-party coffee makers, grinders, scales, and accessories.
• Gift Bundles and Subscriptions: Customizable coffee gift sets and prepaid plans.

All coffees are roasted in small batches in the UK, with freshness and traceability as top priorities. Consumers can choose frequency, grind type, and flavor profiles via a user-friendly interface.

Specialisation and Unique Selling Proposition

Pact Coffee stands out in the coffee sector due to its unwavering commitment to ethical sourcing, environmental sustainability, and quality transparency. Key differentiators include:

1. Direct Trade Sourcing: Pact Coffee buys directly from farmers, cutting out middlemen to ensure better pay—on average, 55% above the Fairtrade base price.
2. Specialty Grade Coffee Only: All beans are graded 80+ on the SCA scale, ensuring high-quality flavor profiles.
3. Fresh-Roasted and Customizable Delivery: Coffee is roasted to order and delivered within days of roasting for optimal flavor.
4. Sustainable Packaging: 100% recyclable packaging, including coffee pod materials and shipping envelopes.

Target Market and Positioning

Pact Coffee primarily targets:

• Conscious consumers looking for ethically sourced, premium-quality coffee
• Coffee aficionados interested in exploring new flavor profiles and origins
• SMEs and hospitality clients seeking consistent, high-quality coffee with sustainability credentials
• Gift buyers attracted to the brand's customization and social impact narrative

Pact holds strong appeal among urban, millennial and Gen Z demographics, particularly within the UK, where interest in ethical consumption and specialty coffee is rising.

Financials and Market Reach

Pact Coffee has grown consistently since its launch. Highlights include:

• Over 50,000 active subscribers as of 2024
• Operates across the UK and Ireland, with plans to expand into European markets
• Estimated revenue of £10M–£15M annually
• Partnered with over 200 hospitality and office clients via its Pact for Business vertical

In 2022, Pact secured funding to scale its direct trade sourcing and expand its roasting capacity.

Shipment and Export Activity

Pact Coffee primarily serves UK-based customers but also exports to Ireland and select European countries. Key operational aspects include:

• Next-day delivery across the UK
• Roasted-to-order model ensuring freshness in every shipment
• International shipping options for gift bundles and business clients

Their roasting and logistics center in the UK handles all production and dispatch operations, with a growing emphasis on carbon-efficient transport.

Capabilities and Infrastructure

Pact Coffee operates a dedicated roasting facility and sourcing office. Capabilities include:

• Quality control lab for cupping, grading, and profiling beans
• In-house sourcing team building long-term farmer relationships
• Integrated subscription platform with customer personalization and automated fulfillment
• In-house customer support and educational content production (brewing guides, farmer stories, impact reporting)

Their technology and infrastructure allow scalability while retaining artisanal quality standards.

Certifications and Compliance

• B Corporation Certified since 2020, meeting the highest standards of social and environmental impact
• SCA (Specialty Coffee Association) alignment on bean quality
• Complies with UK Food Standards Agency (FSA) regulations
• Carbon-conscious shipping policies under continuous review

Their packaging is 100% recyclable and ethically produced, further underscoring Pact’s environmental commitments.

Customer Testimonials and Industry Recognition

“Pact’s coffee quality is unmatched, and their ethical approach gives me peace of mind with every cup.”
— Long-time Subscriber, London

“We switched to Pact for our office coffee—sustainability and flavor, without compromise.”
— Office Manager, B Corp Certified Agency

Pact has been featured in The Guardian, Wired UK, BBC, and Sustainability Magazine, applauding its role in redefining ethical coffee consumption.

Achievements and Strategic Milestones

• Certified as a B Corporation in 2020
• Paid farmers over 55% above Fairtrade base price
• Released its 2024 Sustainability Impact Report, highlighting water-use reduction and carbon offset programs
• Reached 50,000+ active UK subscribers
• Launched Pact for Business, expanding into the B2B coffee space
• Introduced 100% recyclable coffee pods and packaging

Pact Coffee continues to lead the charge in ethical coffee commerce, blending technology, sustainability, and uncompromising quality to create impact from crop to cup.