Exhibiting at World Tea Expo 2025

DishOut, headquartered in Huntington Beach, California, is a leading fintech software provider focused on automating gratuity management and workforce payments for the hospitality and restaurant industry. Designed to simplify tip distribution, ensure compliance, and streamline employee payouts, DishOut offers a modern SaaS platform that bridges the gap between restaurant operations, point-of-sale systems, and financial institutions.

Core Business and Offerings

DishOut delivers comprehensive digital solutions tailored for restaurant operators, enterprise hospitality chains, and food service providers. Its key offerings include:

• Gratuity Management Software:

  • Automated tip tracking and distribution
  • Real-time visibility into tip earnings
  • Built-in compliance reporting for IRS and labor regulations

• POS Integration:

  • Seamless integration with leading platforms like Toast POS
  • Customizable configurations for multi-location businesses

• Payment Solutions:

  • Direct-to-bank and push-to-debit gratuity payouts
  • Batch disbursement tools for managers and operators

• Mobile Applications:

  • Employee app for real-time tip visibility and transaction history
  • Merchant dashboard for oversight and reporting

This unified platform reduces manual errors, increases employee satisfaction, and ensures accurate financial reporting.

Specialization and USP

DishOut stands out in the hospitality fintech space by combining enterprise-grade software with financial services, tailored for the unique needs of tipped employees. Unlike generic payroll systems, DishOut addresses nuances like pooled tips, shift-based allocations, multi-role pay, and instantaneous digital disbursements.

Key differentiators include:

• Industry-specific compliance features (IRS Form 8027 support)
• Real-time integrations with popular POS systems
• High employee satisfaction from same-day tip payouts
• Scalable platform for single and multi-unit operators

Target Market

DishOut primarily serves:

• Full-service restaurants
• Quick-service and fast casual chains
• Bars, lounges, and nightclubs
• Hospitality management groups with large hourly workforces

Its customer base includes both independent venues and enterprise-level franchises seeking digital transformation of legacy payroll and gratuity processes.

Financials and Growth Metrics

Although privately held, DishOut has shown strong indicators of growth and customer adoption, such as:

• Over $50 million in gratuities processed annually across its platform
• Active deployment in hundreds of hospitality locations across the United States
• Average tip distribution cycle reduced from 3 days to same-day or next-day payments
• Employee engagement rates show 80%+ usage of mobile apps for payout tracking

DishOut’s SaaS model supports recurring revenue generation and scalable margins, with expansion plans focused on multi-location hospitality brands.

Trade Activity and Infrastructure

As a software and services company, DishOut operates digitally with no physical export/import trade footprint. However, it maintains cloud infrastructure partnerships for nationwide accessibility, including:

• Secure AWS-based hosting for platform scalability
• Encrypted financial data pipelines compliant with PCI DSS and NACHA standards

The company partners with licensed financial institutions to execute payouts via bank rails and debit networks.

Capabilities and Operations

• Proprietary software development for SaaS and mobile apps
• Fintech integrations for digital disbursements
• API-based POS integration framework
• U.S.-based customer service and onboarding teams
• Custom reporting and analytics dashboards

DishOut also provides white-glove onboarding and support for enterprise rollouts, including employee training and multi-location configuration.

Certifications and Compliance

DishOut ensures full alignment with regulatory standards in payments and labor law compliance:

• IRS Form 4070 and 8027 reporting templates
• PCI DSS Level 1-compliant data handling
• SOC 2-aligned operational controls (under implementation)
• GLBA-compliant financial data policies

The company continuously updates its compliance tools to reflect changing labor standards, especially in tip pooling and tax documentation.

Customer Testimonials and Market Feedback

Customer feedback highlights the platform’s ease of use, rapid ROI, and employee satisfaction. Selected testimonial:

"DishOut allowed us to fully automate tip distribution across our three locations. Employees love seeing their tips hit their accounts same-day—no more delays or envelopes." — Multi-unit QSR Operator

Employee reviews emphasize the clarity of earnings tracking and reduction in payroll confusion.

Achievements and Recognition

• Recognized by restaurant tech publications for digital transformation in tip management
• Featured at hospitality tech expos and webinars alongside POS industry leaders
• Strategic integrations with Toast POS and custom hospitality CRMs
• Deployed across top-performing restaurant chains in California and Nevada

DishOut continues to drive operational efficiency and workforce satisfaction in one of the most complex and labor-intensive industries by simplifying how gratuities are earned, tracked, and paid.