isolved HCM, LLC is a premier provider of cloud-based human capital management (HCM) solutions headquartered in Charlotte, North Carolina, United States. Serving more than 6 million employees across over 168,000 employers, isolved empowers organizations to optimize workforce performance through its comprehensive platform, isolved People Cloud™. Designed to meet the needs of businesses ranging from small enterprises to large-scale operations, isolved delivers unified capabilities for payroll, HR, benefits, talent, and workforce management.
Core Business and Offerings
isolved provides an all-in-one HCM platform known as isolved People Cloud™, designed to improve employee experience and organizational efficiency. The solution is modular, enabling clients to tailor services to specific workforce needs. Key offerings include:
Human Capital Management
- HR & Payroll: Streamlined, compliant payroll with automated tax filing and employee self-service.
- Benefits Enrollment & Administration: Comprehensive benefits configuration, ACA compliance, and carrier connectivity.
Workforce Management
- Time & Labor Management: Real-time attendance tracking, geofencing, and labor cost control.
- Scheduling: Dynamic workforce scheduling, shift swapping, and forecasting.
- Expense Management: Simplified expense submissions and reimbursements.
Talent Management
- Learn & Grow: LMS platform for compliance and development training.
- Share & Perform: Employee performance tracking, goal setting, and feedback tools.
- Compensation Management: Budget allocation, salary planning, and pay equity analytics.
- Giving & Volunteering: Tools to support CSR and employee engagement.
Talent Acquisition
- Attract & Hire: Recruiting platform with job board integration and applicant tracking.
- Onboard & Develop: New hire workflows, document management, and digital form completion.
Platform Services
- Artificial Intelligence & Predictive Analytics
- Conversational Virtual Assistant
- Adaptive Employee Experience
- Intelligent Reporting
- isolved Marketplace: Integration hub with pre-configured APIs for third-party solutions.
Unique Selling Proposition (USP)
isolved’s differentiator lies in its end-to-end integration of HCM functionalities under a single platform. Businesses benefit from:
- Scalable SaaS delivery model
- Advanced analytics and AI for real-time decision support
- Consumer-grade UI/UX design enhancing employee engagement
- Extensive compliance support with U.S. labor regulations
- Customizable workflows to match unique organizational processes
Financial & Market Presence
As a private equity-backed company, isolved has demonstrated rapid growth through strategic acquisitions and platform innovation. Key milestones include:
- Serving over 168,000 employers nationwide
- Managing payroll for 6 million+ employees
- Backed by Accel-KKR, a leading technology-focused investment firm
- Multiple recognitions in industry reports such as G2, Nucleus Research, and Brandon Hall Excellence Awards
The company's competitive positioning is strengthened by its ability to serve both SMBs and mid-market enterprises, with industry-specific solutions for healthcare, manufacturing, nonprofit, hospitality, and education.
Target Market
isolved targets a wide array of industries and business sizes, with core focus on:
- Small and Medium-Sized Businesses (SMBs) with 50–500 employees
- Mid-market organizations up to 5,000 employees
- Industry verticals: Healthcare, manufacturing, education, retail, professional services, nonprofit
The platform supports both U.S.-based and multinational organizations, offering integrations with global payroll partners.
Infrastructure and Technology Capabilities
- Cloud-native architecture hosted on secure, redundant infrastructure
- Mobile-first design with self-service capabilities for employees and managers
- Role-based dashboards and configurable workflows
- Integration-ready with APIs and a robust Marketplace ecosystem
- SOC 2 Type II compliance and strict data security protocols
Certifications and Compliance
- SOC 1 & SOC 2 Certified
- ACA compliance tools
- EEOC and FMLA tracking
- Built-in tax jurisdiction and labor law compliance engine
- Data encryption and regular security audits
Customer Testimonials
“isolved has transformed our HR and payroll process—what used to take hours is now a few clicks away.” – HR Manager, Healthcare Firm
“The People Cloud interface is intuitive, and the onboarding module has made a big impact in our candidate experience.” – Director of Talent, Retail Chain
Major Achievements and Recognition
- 2023 Nucleus Research Leader in HCM Technology Value Matrix
- Winner of Brandon Hall Group Excellence in Technology Awards
- Featured in G2’s Best HR Software based on user reviews
- Expansion of isolved Marketplace with 200+ integrations in 2023
Videos and Brand Media
Brochures and Documents
With a customer-first approach and scalable architecture, isolved continues to shape the future of human capital management by delivering seamless, smart, and engaging solutions for the modern workforce.
