Exhibiting at World Tea Expo 2025

Manitowoc Ice, based in Manitowoc, Wisconsin, is a globally recognized manufacturer of commercial ice machines and related foodservice equipment. As part of the Welbilt family of brands, Manitowoc Ice has earned a reputation for engineering efficiency, reliability, and innovation in ice-making technologies. The company serves a diverse clientele including restaurants, hotels, hospitals, institutions, and convenience stores across North America and international markets.

Core Business and Offerings

Manitowoc Ice offers a broad spectrum of commercial ice machines, dispensers, and accessories designed for efficiency, ease of use, and serviceability. Its product range includes:

• Modular Ice Machines:

  • Indigo NXT Series: High-performance cube ice machines with touch display, diagnostics, and energy-efficient components.
  • M Series: Value-oriented models for basic cube ice needs.

• Undercounter Ice Machines:

  • NEO Series: Compact units offering production and storage in one, suited for small bars and quick-service restaurants.

• Countertop Ice Dispensers:

  • RNS Series: Ice and water dispensers ideal for healthcare and hospitality use.

• Hotel Ice Dispensers:

  • ID Series: Designed for guest-accessible areas in hospitality settings.

• Remote Ice Machines:

  • QuietQube Series: Remote-cooled systems for noise-sensitive environments.

• Specialty Ice Machines:

  • Nugget, Flake, and Gourmet Ice Machines: Tailored for healthcare, upscale restaurants, and mixology applications.

• Ice Storage Bins and Accessories:

  • D-Series and F-Series Bins: Hygienic, corrosion-resistant ice storage solutions.
  • Water filtration systems, cleaning products, and kits to ensure equipment longevity and compliance.

Specialization and Unique Selling Proposition

Manitowoc Ice is widely respected for its:

• Energy Efficiency: Many units are ENERGY STAR® certified and designed to minimize water and energy consumption.
• Advanced Diagnostics: Indigo NXT models include easyTouch® displays with built-in diagnostics and alerts.
• Serviceability: Modular design simplifies maintenance and reduces downtime.
• Quiet Operation: Remote cooling systems for sound-sensitive installations.

Its machines are engineered to provide consistent, high-volume ice production under a variety of environmental and usage conditions, making them staples in professional kitchens and beverage stations.

Financial and Operational Capabilities

Manitowoc Ice, under the umbrella of Welbilt, contributes to a larger global operation that generated over $1.5 billion in revenue in 2022. While brand-specific revenue is not independently disclosed, Manitowoc Ice is considered one of the top three commercial ice machine manufacturers in the U.S.

• Manufacturing Facilities: Located in Wisconsin and Mexico
• Distribution Network: 100+ international distributors and service agents
• Product Reach: Available in over 100 countries

The company’s widespread operational capabilities support consistent lead times, reliable after-sales service, and long-term equipment performance.

Shipment and Sales Insights

Manitowoc Ice products are shipped globally through OEM partners, foodservice equipment dealers, and online distribution platforms. Key sales channels include:

• Dealers & Distributors: WebstaurantStore, Restaurant Supply, KaTom, and TriMark.
• OEM Clients: Integrated into larger kitchen systems for chains and institutional kitchens.
• Annual Production Capacity: Estimated at over 250,000 units based on distribution scope and installed base reports.

Target Market

• Restaurants and QSRs (Quick-Service Restaurants)
• Hotels and Hospitality Chains
• Hospitals and Long-Term Care Facilities
• Universities and School Cafeterias
• Airports, Casinos, and Cruise Ships
• Supermarkets and Convenience Stores

Manitowoc Ice’s modular, undercounter, and specialty systems enable customization across a wide range of commercial and industrial applications.

Capabilities

• High-capacity, energy-efficient ice production
• NSF, UL, and CE certifications
• Full diagnostics and automated cleaning cycles
• Multiple ice styles (dice, nugget, flake, gourmet)
• Modular compatibility with storage bins and dispensers

Certifications and Compliance

• ENERGY STAR® Partner for multiple product lines
• NSF International for food safety compliance
• UL Listed for electrical safety
• ISO 9001 Certified Manufacturing
• Compliant with U.S. EPA WaterSense and AHRI standards

Customer Testimonials

"Manitowoc’s NXT Series has been a game changer for our bar operation. Less downtime, better cube quality, and easy diagnostics."
— Food & Beverage Manager, Marriott Hotels

"We’ve standardized our healthcare ice dispensers with Manitowoc’s RNS units. They’re reliable, hygienic, and easy to use for patients and staff."
— Procurement Lead, Regional Hospital Group

Major Achievements

• Named “Best in Class” by Foodservice Equipment & Supplies Magazine for over a decade
• Developed first ice machine with automated cleaning system and touchscreen interface
• Official supplier to international fast food and coffee chains
• Achieved 40% reduction in energy use in the Indigo NXT line vs. prior generations
• Sold over 1 million commercial ice machines globally

Manitowoc Ice remains a market leader in commercial ice solutions through continuous innovation, engineering excellence, and dedication to customer satisfaction. Their machines power thousands of foodservice operations daily, reinforcing their role as a critical asset in the modern kitchen.