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How to Master the Electro Freeze SLX400 Gravity Fed Soft Serve

Electro Freeze 812 Assembly - Frozen Drink and Slush Machine

SLX400e-237 Electrofreeze Soft Serve Machine 1ph Air Cooled

Product Offerings

Product Categories:

Food Processing Equipment, Table and Kitchen Accessories

Products:

Soft-Serve Machines: Pressurized Soft Serve Machines, Gravity Soft Serve Machines, Twist Soft Serve Machines

Shake Equipment: Flavor Injected Shake Freezers, Gravity Shake Freezers

Combination Machines: Soft Serve and Shake Combination Machines

Slush & Frozen Beverages: Gravity Countertop Slush Freezers, High Capacity Slush Freezers

Frozen Cocktails: Frozen Cocktail Machines

Hard Pack & Gelato: Batch Freezers, Frozen Custard Machines

Flavor Systems: Ice Cream, Yogurt & Gelato Flavor Systems

Electro Freeze is a premier U.S.-based manufacturer of frozen dessert equipment, headquartered in East Moline, Illinois. A division of H.C. Duke & Son LLC, Electro Freeze has been a leader in the design and production of high-performance ice cream, shake, slush, frozen cocktail, and gelato equipment for over 95 years. Known for durability, ease of use, and innovation, Electro Freeze machines are widely used by independent shops, national franchises, and high-volume foodservice chains.

Core Business and Product Offerings

Electro Freeze specializes in commercial-grade frozen dessert and beverage machines, offering a wide range of equipment tailored to soft-serve ice cream, milkshakes, slush beverages, and hard pack ice cream. Their portfolio includes both gravity-fed and pressurized machines, catering to different operational needs and output levels.

Flagship Product Categories

  • Soft Serve Machines

    • Gravity and pressurized models
    • Single flavor and twist options
    • Ideal for frozen yogurt shops, QSRs, and dessert parlors
  • Shake Equipment

    • Flavor-injected and gravity-fed shake freezers
    • Supports high-capacity environments and customizable flavors
  • Combination Machines

    • Dual-function units for both soft serve and milkshakes
    • Suitable for operations looking to maximize versatility and floor space
  • Slush & Frozen Beverages

    • Countertop and floor model machines
    • Designed for frozen lemonade, slushies, and carbonated beverages
  • Frozen Cocktail Machines

    • High-volume and consistent freezing capabilities
    • Perfect for alcoholic frozen beverages in bars and event venues
  • Hard Pack & Gelato Machines

    • Batch freezers for gelato, custard, and hard ice cream
    • Feature precise control for artisanal production
  • Flavor Systems

    • Proprietary flavor injection systems for soft serve and shakes
    • Enhance product customization and reduce product changeover time

Unique Selling Proposition (USP)

Electro Freeze machines are renowned for their superior build quality, long-term reliability, and ease of maintenance. Their patented designs prioritize consistency, efficiency, and operator-friendly interfaces. The brand also offers extensive training and after-sales support, helping operators reduce downtime and maximize profitability.

Market Reach and Client Base

Electro Freeze machines are installed in thousands of locations globally, with a strong footprint in:

  • Fast-food franchises (e.g., Dairy Queen, Orange Leaf)
  • Ice cream and yogurt shops
  • Convenience stores and gas stations
  • Amusement parks and concession operators
  • Foodservice contractors and institutional kitchens

Their clients include both independent operators and multi-unit chains requiring consistent output and scalable solutions.

Production and Technical Capabilities

  • Manufacturing Facility: Located in East Moline, IL
  • Capacity: Able to produce over 10,000 units annually
  • Engineering Support: In-house design and R&D team continually enhancing efficiency and sanitation standards

Electro Freeze machines are engineered with features such as:

  • VQM (Virtual Quality Management) Systems for real-time monitoring
  • Energy-efficient motors and compressors
  • Stainless steel exteriors and precision temperature controls

Compliance and Certifications

  • NSF Certified
  • UL Listed
  • Manufactured in compliance with U.S. food safety and electrical standards
  • POS compatibility for integrated sales and inventory tracking

Training and Service Network

Electro Freeze maintains a national network of authorized distributors and service technicians. The company provides:

  • On-site and remote operator training
  • Video tutorials and assembly guides
  • Preventative maintenance programs

Notable Video Resources:

Customer Feedback

Operators consistently praise Electro Freeze equipment for:

  • Smooth and creamy output texture
  • Low maintenance and reduced service needs
  • Dependability during peak operating hours

“We’ve used Electro Freeze for over 15 years. The machines run day in, day out, and we’ve never had to worry about breakdowns during rush hours.”
Franchise Operator, Midwest Region

Business Performance and Industry Position

Electro Freeze is part of the Ali Group, one of the world’s largest foodservice equipment conglomerates. The frozen dessert equipment segment has seen compound annual growth of 5.7% (CAGR) globally, with increased demand for frozen beverages, self-serve yogurt, and premium ice cream driving equipment sales.

  • U.S. market share for soft serve equipment: Estimated 12–15%
  • Units in service globally: 100,000+
  • Export regions: North America, Europe, Middle East, Asia-Pacific

Sustainability and Innovation

Electro Freeze has made ongoing investments in sustainable manufacturing, including:

  • Eco-friendly refrigerants
  • Recyclable materials in packaging
  • Energy-efficient machine components

The company is also exploring touchless and smart control technologies for hygienic, automated service environments.

Business Strengths

  • Nearly a century of manufacturing experience
  • Trusted by top-tier foodservice operators and global chains
  • In-house engineering, U.S.-based production
  • Extensive training, video support, and customer service infrastructure
  • Strong brand recognition in the frozen dessert equipment category

Electro Freeze continues to set the benchmark in frozen beverage and dessert machinery, combining time-tested craftsmanship with next-generation innovation to power thousands of foodservice operations worldwide.