Company Overview
Saudico Electronic Systems (SES), established in 1983, is a leading Saudi Arabian Information Technology (IT) solutions provider headquartered in Riyadh. Operating as a subsidiary of the Saudico Group, SES specializes in delivering comprehensive IT solutions, with a significant focus on the hospitality sector, as well as serving government, banking, travel, and airline industries. The company has expanded its presence with branch offices in Jeddah, Dammam, and Madinah, enabling it to serve a diverse clientele across the Kingdom.
Core Business
SES offers a broad spectrum of IT solutions and services, including:
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Hospitality Solutions: Implementation and support of Oracle Hospitality products such as OPERA Property Management System (PMS) and Simphony Point of Sale (POS) systems, tailored for hotels and restaurants.
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e-Business Solutions: Deployment of enterprise applications, Customer Relationship Management (CRM) tools, and Revenue Management Systems (RMS) designed to enhance operational efficiency and customer engagement.
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Third-Party Maintenance: Provision of maintenance and support services for IBM mid-range systems, including hardware sales and upgrades.
Specialization and Unique Selling Proposition (USP)
SES distinguishes itself through:
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Comprehensive Hospitality IT Solutions: Offering end-to-end solutions for the hospitality industry, including PMS, POS, and integrated payment systems.
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Strategic Partnerships: Collaborations with global technology leaders such as Oracle, IBM, Microsoft, and HP, ensuring access to cutting-edge technologies.
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Localized Expertise: Deep understanding of the Saudi market, enabling the delivery of solutions that comply with local regulations and cultural nuances.
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Innovative Platforms: Development of proprietary platforms like Raha, a unified digital platform designed to enhance guest experiences in the hospitality sector.
Financial Overview
As a privately held company, SES does not publicly disclose detailed financial statements. However, industry estimates suggest:
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Annual Revenue: Approximately $25 million to $50 million.
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Employee Strength: Between 250 to 499 employees, indicating substantial operational capacity.
Export and Shipment Data
Trade data indicates limited international trade activities:
- Import Records: A recorded import of IBM 1TB 7.2K SATA hard disks from India on July 10, 2021, under HS Code 84717020.
- Export Records: No significant export data available, suggesting a primary focus on the domestic market.
Target Markets
SES primarily serves:
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Hospitality Industry: Hotels, resorts, and restaurants requiring integrated IT solutions.
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Government Sector: Providing IT infrastructure and support services to various governmental departments.
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Banking and Financial Institutions: Delivering secure and efficient IT systems tailored for financial operations.
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Travel and Airline Industry: Offering specialized solutions to enhance customer experience and operational efficiency.
Capabilities
SES's capabilities encompass:
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System Integration: Expertise in integrating various IT systems to create cohesive operational environments.
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24/7 Support Services: Round-the-clock technical support ensuring minimal downtime and sustained operations.
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Customized Solutions: Ability to tailor IT solutions to meet specific client requirements and industry standards.
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Training and Development: Provision of comprehensive training programs to ensure effective utilization of deployed systems.
Certifications and Compliance
While specific certifications are not publicly listed, SES adheres to industry best practices and complies with local regulations, including:
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Saudi Data Residency Regulations: Ensuring data is stored and managed within the Kingdom.
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Arabic UI/UX Compliance: Designing user interfaces that cater to Arabic-speaking users for enhanced accessibility.
Customer Testimonials
Specific customer testimonials are not publicly available. However, SES's longstanding presence in the market and partnerships with leading global technology providers reflect a strong reputation for reliability and excellence.
Major Achievements
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Strategic Partnerships: Collaborated with SHR to enhance hotel loyalty programs across Saudi Arabia, integrating advanced CRM and RMS solutions.
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Product Innovation: Launched Raha, a digital platform aimed at transforming guest experiences in the hospitality sector.
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Industry Recognition: Recognized as a key player in Saudi Arabia's IT landscape, particularly in the hospitality sector, with a track record of successful implementations and satisfied clients.