Arthur J. Gallagher & Co., commonly known as Gallagher, is a Fortune 500 company and one of the world’s largest insurance brokerage, risk management, and consulting firms. Headquartered in Rolling Meadows, Illinois, USA, the company operates in over 130 countries through owned operations and a network of correspondent brokers and consultants. Founded in 1927, Gallagher has become a global leader in delivering strategic insurance and risk mitigation solutions for businesses, governments, and individuals.
Core Business
Gallagher operates through three core segments:
- Insurance Brokerage: Provides retail and wholesale insurance placement for commercial, personal, and specialty lines.
- Risk Management: Delivered through Gallagher Bassett, offering claims administration, loss control, and risk management consulting.
- Consulting: Focuses on human capital, employee benefits, compensation, and organizational wellbeing through tailored advisory services.
Product and Service Offerings
Insurance Brokerage Services
- Property & Casualty Insurance
- Workers’ Compensation
- Cyber Liability
- Environmental Liability
- Construction, Marine, and Aviation Insurance
- Reinsurance through Gallagher Re
Risk Management Services
- Claims and Information Management
- Risk Control Consulting
- Third-Party Administration (TPA)
- Appraisal Services
- Captive Solutions
Consulting Services
- Human Resources and Total Rewards Consulting
- Employee Benefits and Health Plans
- Organizational Wellbeing and Engagement Programs
- Retirement Plan Consulting
- Compliance and Regulatory Advisory
Specialization and Unique Selling Proposition (USP)
Gallagher’s key differentiators include:
- Industry specialization in sectors such as healthcare, construction, energy, public sector, transportation, and education.
- Global delivery with localized expertise, allowing clients to benefit from regional insights and global market access.
- A culture anchored in its Gallagher Way — a code of ethics and conduct emphasizing integrity, community, and service.
- A market leader in middle-market insurance and risk consulting, offering tailored, cost-efficient solutions.
Financials
As of FY2023 (source: official SEC filings):
- Total Revenue: USD 10.4 billion
- Brokerage Segment Revenue: USD 8.2 billion
- Risk Management Segment Revenue: USD 2.2 billion
- Net Earnings: USD 1.3 billion
- Market Capitalization (as of Q1 2024): Over USD 52 billion
- Regularly ranks among the top 4 global insurance brokers (Aon, Marsh McLennan, WTW, Gallagher)
Shipment/Global Operations Data
Gallagher’s presence spans:
- 130+ countries
- Over 49,000 employees globally
- More than 900 offices worldwide
- Major operations in North America, UK & Europe, Australia, New Zealand, and Asia
The firm uses a mix of acquisitions, joint ventures, and correspondent networks to serve clients globally with consistent quality and compliance standards.
Target Market
Gallagher serves a diverse clientele:
- SMEs and large enterprises
- Public sector organizations (municipalities, schools, utilities)
- Non-profits and religious institutions
- Multinational corporations
- Individuals and high-net-worth clients
Capabilities
- End-to-end insurance program design and execution
- Advanced data analytics and actuarial modeling
- In-house claims management and loss forecasting
- Digital risk platforms and employee benefits management tools
- Multilingual global support and international policy coordination
Certifications and Compliance
Gallagher operates with comprehensive regulatory compliance and industry certifications:
- Lloyd’s of London accredited broker
- FINRA, FCA, and SEC registered
- Adheres to GDPR, HIPAA, and global data privacy frameworks
- Multiple ISO certifications for quality and information security (varies by region)
Customer Testimonials
“Gallagher has been instrumental in helping us manage complex global risks with ease. Their team’s responsiveness and expertise are second to none.”
— Chief Risk Officer, Multinational Manufacturing Firm
“Their employee benefits consulting transformed our workplace culture and helped reduce healthcare costs by 15% within a year.”
— HR Director, Regional Hospital System
Major Achievements
- Named one of the World’s Most Ethical Companies by Ethisphere for 13 consecutive years
- Ranked #3 global insurance broker by Business Insurance (2023)
- Acquired over 700 companies in the last 10 years, expanding global footprint
- Gallagher Bassett is one of the largest TPAs in the world, handling millions of claims annually
- Selected as a key insurance partner for 2024 Olympic Committees and various international federations
Arthur J. Gallagher & Co. continues to deliver industry-leading solutions that protect organizations, optimize human capital, and manage risk effectively across a complex global landscape.
