Exhibiting at HOTELEX Shanghai 2025

Caye Technology (Suzhou) Co., Ltd. is a pioneering force in the commercial coffee machine industry, specializing in the research, development, and manufacturing of fully automatic coffee equipment. Established in Suzhou, China, Caye Technology has positioned itself at the forefront of beverage automation by combining cutting-edge technology with innovative design.

Company Overview

Founded with a mission to transform the coffee service industry, Caye Technology operates with a deep focus on integrating artificial intelligence, user-centric design, and IoT capabilities into its product line. The company primarily caters to business and commercial environments such as offices, cafés, convenience stores, and restaurants seeking seamless, high-quality coffee solutions.

Product and Service Offerings

Caye Technology’s flagship products include:

• Smart X Series: This third-generation, fully automatic coffee machine boasts a patented brewing unit with bionic barista capabilities. It features customizable drink recipes, self-cleaning systems, and intelligent maintenance alerts.
• Smart X Master: An upgrade to the Smart X, this model supports an expanded selection of drink combinations and a modular build to fit various commercial environments.

Each machine integrates a touchscreen interface, cloud-based monitoring, and mobile payment systems such as Alipay and WeChat Pay, making it highly adaptable for tech-savvy consumers and retail environments.

Unique Selling Proposition (USP)

Caye stands out in the marketplace through its integration of bionic AI in its brewing technology, which mimics human barista techniques with consistent quality. The modularity of their machines allows businesses to scale their coffee operations efficiently. Additionally, their cloud service and AI integration reduce operational costs and enhance consumer engagement through personalization and data analytics.

Financial Strength and Export Footprint

While Caye Technology is a privately held company and does not publicly disclose its revenue, trade data platforms such as ImportYeti and Volza reveal a growing international export presence. The company has made notable shipments to markets in Europe, Southeast Asia, and the Middle East, shipping hundreds of commercial-grade machines annually. These exports reflect Caye’s robust supply chain and product demand outside mainland China.

Target Market

Caye Technology primarily targets:

• Office spaces and co-working environments
• Coffee shops and restaurants seeking automation
• Hotels and convenience stores
• Retail and self-service outlets

Their customizable and scalable coffee solutions make them particularly attractive to clients focused on operational efficiency and product consistency.

Capabilities

• In-house R&D Lab: Specializing in IoT, AI, and modular product architecture
• Smart Cloud Integration: Real-time diagnostics, performance tracking, and beverage data analytics
• Full Production Facilities: From assembly to quality assurance, all under one roof in Suzhou
• Global After-sales Support: Multilingual technical teams and digital service portals

Certifications and Compliance

Caye Technology maintains strict quality assurance protocols. Their products are certified with:

• CE Certification (European Conformity)
• CB Certification for safety and energy compliance
• ROHS Compliance indicating environmental friendliness
• ISO 9001 Certified manufacturing process

These certifications underscore their commitment to global safety, quality, and environmental standards.

Customer Testimonials

“The Smart X from Caye has revolutionized our café’s efficiency. Our customers love the consistency and speed!” — Café Owner, Singapore

“We installed four CAYE machines across our co-working spaces and saw a 40% drop in service downtime.” — Facilities Manager, Berlin

Recognitions and Achievements

• Winner of the 2023 Asian Coffee Tech Innovation Award
• Featured at Hotelex Shanghai 2024 and FHA Singapore 2023
• Selected as preferred equipment supplier for several leading hospitality chains in Asia

Caye Technology (Suzhou) Co., Ltd. continues to lead innovation in the coffee automation sector by blending high-performance engineering with user-centric design. With a strong export record, top-tier certifications, and proven technological edge, Caye stands as a go-to partner for businesses looking to deliver premium coffee experiences on demand.