Maintenance Products: D-Scale Cleaner, Scale Eliminator, Air Fresheners
Product Categories
Available Products
Pumps
Motors
Pads
Covers
Maintenance Accessories
Indoor Units
Outdoor Units
Accessories
Residential
Commercial
Industrial Models
D-Scale Cleaner
Scale Eliminator
Air Fresheners
Dial Manufacturing, Inc., headquartered in Phoenix, Arizona, is a leading U.S. manufacturer and distributor specializing in evaporative cooling solutions and HVAC accessories. With a history spanning over 50 years, Dial has earned a solid reputation for innovation, product quality, and reliable supply to retailers and OEMs across North America.
Core Business and Offerings
Dial Manufacturing offers a comprehensive portfolio of products centered around evaporative cooling and climate control, including:
Evaporative Cooler Components:
Replacement pumps, motors, water distributor kits, float valves
Aspen and rigid media pads
Covers, drain kits, and other maintenance accessories
Portable Evaporative Coolers:
Residential units for indoor use
Commercial-grade models for patios and workspaces
Industrial systems for large-scale ventilation
Mini-Split Systems and Accessories:
Ductless indoor and outdoor units
Installation kits and hardware
Maintenance & Conditioning Products:
D-Scale heavy-duty cleaner
Scale eliminators
Air fresheners and deodorizing treatments
These offerings position Dial as a one-stop solution provider for evaporative cooling systems and support equipment.
Specialization and USP
Dial’s unique strength lies in its end-to-end manufacturing and distribution model, allowing them to maintain superior quality control, reduce lead times, and respond to seasonal demand fluctuations effectively. Their evaporative cooling products are designed for maximum energy efficiency—an essential consideration for consumers in arid climates like the U.S. Southwest.
Key differentiators:
One of the most comprehensive evaporative cooling parts catalogs in the industry
Proprietary maintenance formulas like D-Scale and Scale Eliminator
Nationwide distribution network supporting retail chains and OEM customers
Target Market
Dial caters to a broad customer base, including:
HVAC technicians and contractors
Retailers like Home Depot, Lowe’s, and HVAC supply chains
OEM partners manufacturing cooling appliances
End-consumers requiring aftermarket cooler maintenance and repair solutions
The company is especially prominent in markets across the Southwest U.S., where evaporative cooling is prevalent due to dry climate conditions.
Financials and Market Penetration
While private and not publicly traded, Dial Manufacturing’s financial health is evidenced by its sustained growth and long-term partnerships with national home improvement retailers and regional HVAC distributors. The company handles hundreds of SKUs and supports a high-volume B2B model, particularly during the summer cooling season.
Estimated revenue: $15M–$25M (industry estimate based on scale and distribution footprint)
Over 3,000 distribution points across the U.S.
Active sales in over 40 U.S. states
Trade Activity and Shipment Records
Dial’s products are primarily U.S.-based in manufacturing and distribution. However, trade records show consistent imports of components and materials, with assembled products shipped to retail and OEM partners throughout North America. Their logistics operations are built for seasonal volume spikes, with fulfillment centers in Arizona and affiliate locations across the Southwest.
Capabilities and Operations
Full-scale injection molding, metal fabrication, and assembly capabilities
Dedicated R&D for cooler efficiency and eco-friendly maintenance solutions
In-house chemical formulation for scale and odor treatments
Advanced inventory management system for seasonal readiness
UL- and ETL-listed products ensuring safety and regulatory compliance
Certifications and Compliance
Dial Manufacturing operates under strict industry and regulatory standards, including:
EPA and RoHS-compliant manufacturing for maintenance chemicals
ISO-aligned quality management systems (internal)
Product safety certifications via ETL, UL, and CSA listings
Packaging and labeling in compliance with California Proposition 65
"One of the only companies with everything I need in one place for cooler repairs."
"D-Scale has been the best product for restoring cooler efficiency without damaging components."
Retail feedback also emphasizes Dial's prompt delivery schedules and effective technical documentation.
Achievements and Recognition
Preferred supplier status for multiple big-box retailers
Longstanding vendor relationships with national HVAC distributors
Patented product designs in water distribution and maintenance applications
Featured in HVAC trade journals for product innovations and industry contributions
With over half a century of operational excellence, Dial Manufacturing, Inc. remains a foundational player in the evaporative cooling space—trusted by professionals and consumers alike for durable, affordable, and effective climate solutions.