Exhibiting at World Tea Expo 2025

Dial Manufacturing, Inc., headquartered in Phoenix, Arizona, is a leading U.S. manufacturer and distributor specializing in evaporative cooling solutions and HVAC accessories. With a history spanning over 50 years, Dial has earned a solid reputation for innovation, product quality, and reliable supply to retailers and OEMs across North America.

Core Business and Offerings

Dial Manufacturing offers a comprehensive portfolio of products centered around evaporative cooling and climate control, including:

• Evaporative Cooler Components:

  • Replacement pumps, motors, water distributor kits, float valves
  • Aspen and rigid media pads
  • Covers, drain kits, and other maintenance accessories

• Portable Evaporative Coolers:

  • Residential units for indoor use
  • Commercial-grade models for patios and workspaces
  • Industrial systems for large-scale ventilation

• Mini-Split Systems and Accessories:

  • Ductless indoor and outdoor units
  • Installation kits and hardware

• Maintenance & Conditioning Products:

  • D-Scale heavy-duty cleaner
  • Scale eliminators
  • Air fresheners and deodorizing treatments

These offerings position Dial as a one-stop solution provider for evaporative cooling systems and support equipment.

Specialization and USP

Dial’s unique strength lies in its end-to-end manufacturing and distribution model, allowing them to maintain superior quality control, reduce lead times, and respond to seasonal demand fluctuations effectively. Their evaporative cooling products are designed for maximum energy efficiency—an essential consideration for consumers in arid climates like the U.S. Southwest.

Key differentiators:

• One of the most comprehensive evaporative cooling parts catalogs in the industry
• Proprietary maintenance formulas like D-Scale and Scale Eliminator
• Nationwide distribution network supporting retail chains and OEM customers

Target Market

Dial caters to a broad customer base, including:

• HVAC technicians and contractors
• Retailers like Home Depot, Lowe’s, and HVAC supply chains
• OEM partners manufacturing cooling appliances
• End-consumers requiring aftermarket cooler maintenance and repair solutions

The company is especially prominent in markets across the Southwest U.S., where evaporative cooling is prevalent due to dry climate conditions.

Financials and Market Penetration

While private and not publicly traded, Dial Manufacturing’s financial health is evidenced by its sustained growth and long-term partnerships with national home improvement retailers and regional HVAC distributors. The company handles hundreds of SKUs and supports a high-volume B2B model, particularly during the summer cooling season.

• Estimated revenue: $15M–$25M (industry estimate based on scale and distribution footprint)
• Over 3,000 distribution points across the U.S.
• Active sales in over 40 U.S. states

Trade Activity and Shipment Records

Dial’s products are primarily U.S.-based in manufacturing and distribution. However, trade records show consistent imports of components and materials, with assembled products shipped to retail and OEM partners throughout North America. Their logistics operations are built for seasonal volume spikes, with fulfillment centers in Arizona and affiliate locations across the Southwest.

Capabilities and Operations

• Full-scale injection molding, metal fabrication, and assembly capabilities
• Dedicated R&D for cooler efficiency and eco-friendly maintenance solutions
• In-house chemical formulation for scale and odor treatments
• Advanced inventory management system for seasonal readiness
• UL- and ETL-listed products ensuring safety and regulatory compliance

Certifications and Compliance

Dial Manufacturing operates under strict industry and regulatory standards, including:

• EPA and RoHS-compliant manufacturing for maintenance chemicals
• ISO-aligned quality management systems (internal)
• Product safety certifications via ETL, UL, and CSA listings
• Packaging and labeling in compliance with California Proposition 65

Customer Testimonials and Market Feedback

Customers consistently praise Dial’s product reliability and availability. Key testimonials highlight:

• "One of the only companies with everything I need in one place for cooler repairs."
• "D-Scale has been the best product for restoring cooler efficiency without damaging components."

Retail feedback also emphasizes Dial's prompt delivery schedules and effective technical documentation.

Achievements and Recognition

• Preferred supplier status for multiple big-box retailers
• Longstanding vendor relationships with national HVAC distributors
• Patented product designs in water distribution and maintenance applications
• Featured in HVAC trade journals for product innovations and industry contributions

With over half a century of operational excellence, Dial Manufacturing, Inc. remains a foundational player in the evaporative cooling space—trusted by professionals and consumers alike for durable, affordable, and effective climate solutions.