Exhibiting at HRC London 2025 (Hotel, Restaurant, Catering)

Electronic Temperature Instruments Ltd (ETI), headquartered in Worthing, West Sussex, United Kingdom, is a globally recognised manufacturer and exporter of precision digital thermometers, data loggers, and monitoring instruments. Established in 1983, ETI has evolved into one of the UK’s most respected instrumentation brands, particularly in the fields of food safety, healthcare, laboratory, HVAC, and industrial process monitoring.

Core Business

ETI's core business lies in the design, manufacture, calibration, and distribution of temperature measurement devices. Their reputation for delivering industry-leading thermometry solutions has earned them preferred supplier status with top brands across the hospitality, pharmaceutical, food production, and engineering sectors.

Their in-house manufacturing facility supports R&D, design, plastic injection moulding, PCB production, and product assembly, enabling end-to-end control over quality and innovation.

Product and Service Offerings

ETI provides an expansive portfolio of products under multiple brands:

• Digital Thermometers

  • Thermapen ONE: Ultra-fast handheld thermometer for foodservice
  • Therma Series (1, 3, Elite): Industrial-grade digital thermometers
  • TempTest 2: High-accuracy IP66/67-rated thermometers

• Infrared Thermometers

  • RayTemp 2: Contactless thermometry for high-risk environments
  • IR-Pocket: Compact solution for rapid surface temperature checks

• Data Logging Instruments

  • ThermaData Series: USB, WiFi, and Bluetooth-enabled temperature data loggers
  • Comark & Bluetooth Loggers: For HACCP and real-time compliance tracking

• pH Meters

  • 8000 pH Meter: Interchangeable probe pH meter for lab and field use

• Humidity & Moisture Meters

  • Models for food storage, production, HVAC, and environmental control

• Specialist Kits

  • Legionella testing kits
  • HVAC maintenance kits
  • Food safety and catering compliance kits

• Probes & Accessories

  • Air, surface, penetration, K-type, PT100 probes
  • Protective cases and calibration tools

• Software Solutions

  • ThermaData Studio and HACCP-compliant software for data management

Specialisation and USP

ETI’s competitive edge is defined by:

• British Manufacturing Excellence: All Thermapen and ThermaData products are made in the UK
• Rapid Response Time: Thermapen ONE reads in under one second with ±0.3°C accuracy
• Custom Calibration Services: UKAS-accredited temperature calibration lab
• Bespoke Engineering: OEM capability for specialist temperature devices
• ISO 17025 Accreditation: For precision calibration across temperature ranges

Their award-winning Thermapen brand is globally synonymous with professional-grade food safety thermometers.

Financials and Growth

ETI has grown consistently over four decades with strong export momentum:

• Annual Turnover (2023 est.): £15–20 million
• Export Share: 60% of total revenue
• Employees: Over 200 staff across R&D, production, and logistics
• Distribution Network: Active in 45+ countries including USA, UAE, Germany, Australia, South Africa

Their international sales are supported by multi-lingual distribution partners and online sales channels, with increasing B2B volume from sectors like cold chain logistics, food processing, and industrial manufacturing.

Shipment and Export Records

ETI maintains strong export operations, with confirmed data insights from trade records and logistics sources:

• 2023 Export Volume: Over 70,000 units shipped internationally
• Key Markets: USA, Germany, France, Netherlands, UAE, Singapore, South Africa
• Top Exported Products: Thermapen ONE, ThermaData WiFi, TempTest 2, RayTemp 2

The company is CE marked and RoHS/REACH compliant for all exports, ensuring smooth customs and regulatory clearances.

Target Market

ETI caters to a wide range of professional users including:

• Commercial kitchens, QSRs, and fine dining establishments
• Healthcare labs and hospitals
• Food production and processing plants
• HVAC maintenance providers
• Cold chain logistics and transportation firms
• Water quality and Legionella management contractors

Their products serve as a compliance backbone for businesses operating under food safety (HACCP), health & safety, and environmental health mandates.

Capabilities

• Fully integrated UK-based production facility
• In-house R&D, plastic moulding, PCB assembly, and packaging
• UKAS ISO/IEC 17025:2017 accredited calibration lab
• Private-label and white-label product development for B2B clients
• 24/7 online ordering and customer support platform
• Training content and video tutorials for B2B partners

ETI also offers on-site training and compliance support for larger institutional clients and national brands.

Certifications and Compliance

ETI maintains a robust standards and quality framework:

• ISO 9001:2015 Certified
• ISO 17025:2017 Accredited Calibration Lab
• RoHS and REACH Compliance
• UKCA and CE Marked Products
• BRC Food Safety Protocol Compatibility
• FDA-registered Thermapen for US food industry

Their adherence to international and sector-specific standards makes ETI a preferred supplier for major food chains, airlines, and public institutions.

Customer Testimonials

“We’ve been using Thermapens in all our kitchens nationwide. The speed and accuracy are unmatched.”
— Head of Quality Assurance, National Restaurant Chain

“ETI’s ThermaData range has helped us ensure cold chain integrity with ease and accuracy. Essential for our operations.”
— Logistics Manager, Cold Chain Distribution Company

Major Achievements

• Queen’s Award for Enterprise (Innovation) – Awarded three times
• Developed the fastest responding commercial thermometer in the world (Thermapen ONE)
• Exported to over 70 countries as of 2024
• Supplied equipment to Michelin-starred restaurants, NHS, and UN humanitarian logistics
• Featured in BBC Good Food, Food Manufacture Magazine, and The Caterer
• Published over 100+ video tutorials and training guides for industry professionals

Electronic Temperature Instruments Ltd continues to set industry benchmarks for accuracy, innovation, and reliability in temperature monitoring. With a strong legacy and forward-thinking approach, ETI remains a trusted partner to professionals across food, healthcare, environmental, and industrial sectors worldwide.