Exhibiting at HOTELEX Shanghai 2025

Guangzhou SOPHI Commercial Kitchen Equipment Co., Ltd., operating under the flagship brand SOPHI, is a leading manufacturer and global exporter of innovative snack equipment and custom waffle machines based in Guangzhou, China. With a strong international presence and a distinct specialization in creative foodservice appliances, SOPHI is recognized for blending functionality, cultural creativity, and engineering precision in the snack equipment industry.

Core Business and Product Portfolio

SOPHI focuses on the development, manufacturing, and export of a wide array of snack machines, with particular dominance in the waffle-making segment. Its primary product categories include:

• Waffle Equipment

  • Classic Waffle Makers
  • Waffle Cone Makers
  • Taiyaki Waffle Makers
  • Mini Pancake Makers
  • Donut Makers

• Snack Equipment

  • UFO Burger Machines
  • Tartlets Machines
  • Sandwich Grillers
  • Conveyor Toasters
  • Bottle Warmers

• Customized Machines

  • OEM Custom Mold Machines
  • Branded Food Shape Creators
  • Culturally-Themed Food Appliances

These machines are extensively used in cafés, dessert shops, food trucks, theme parks, and commercial snack franchises.

Manufacturing Capabilities and Technical Strength

SOPHI operates a dedicated production facility in Guangzhou equipped with:

• Precision CNC machining for custom mold fabrication
• Electric assembly lines for thermostatic and heating control units
• R&D labs for prototype testing and thermal performance calibration

The company also utilizes advanced CAD software and digital molding for rapid development of client-specific product designs. SOPHI’s technical capability allows it to handle both large-scale production and niche custom orders.

Global Export Reach and Client Base

SOPHI has established a strong footprint in over 60 countries, with key export markets including:

• United States
• Japan
• Germany
• South Korea
• Australia
• Middle East (UAE, Saudi Arabia)

Distributors, franchise chains, and retail operators in the café and street food sectors make up the bulk of SOPHI’s customer base. The company offers multilingual support and regional voltage adaptation (110V/220V, 50/60Hz) to cater to global market needs.

Repeat bulk orders and reseller partnerships signal SOPHI’s product reliability and market competitiveness.

Brand Identity and Product Design Innovation

The SOPHI brand is synonymous with creative snack innovation. The company is widely recognized for:

• Custom Branding: Machines shaped to match cartoon mascots, regional icons, or franchise logos
• User-Centric Design: Ergonomic machine structures, intuitive controls, and compact builds for retail kiosks
• Rapid Heating Technology: Fast prep cycles and consistent thermal dispersion for commercial use

SOPHI’s customized mold services empower food entrepreneurs to create uniquely branded products, increasing customer retention and social media engagement.

Certifications and Quality Compliance

SOPHI adheres to global safety and quality standards including:

• CE Certification (European Union)
• RoHS Compliance (hazardous substance restrictions)
• FDA-grade food-contact materials for plates and surfaces

Its machines undergo rigorous quality assurance checks covering heating stability, electrical safety, mechanical durability, and plating resilience.

Marketing Channels and Digital Presence

SOPHI maintains an active digital presence through:

• YouTube Channel with product demonstrations and machine tutorials
• Facebook Page featuring new launches, event participation, and customer stories
• Dedicated Website (sophiwaffle.com) with multilingual support, product galleries, brochures, and contact portals

Marketing campaigns focus on experiential food concepts and entrepreneurial empowerment, appealing to both new entrants and established foodservice operators.

Customer Service and Support

SOPHI is recognized for its responsive international sales support team led by Sophia Lau, offering:

• One-on-one machine consultation
• OEM and private labeling services
• Instructional videos and user manuals
• Spare part and warranty support

Their customer-centric model emphasizes long-term partnerships and product lifecycle support.

Brochures and Documentation

Available resources include:

• SOPHI Product Catalog detailing specifications, sizes, and applications
• Customization Services Brochure outlining mold development steps and timelines

These materials are designed to support distributor presentations, buyer decision-making, and product comparison exercises.

Strategic Outlook

Guangzhou SOPHI Commercial Kitchen Equipment Co., Ltd. continues to lead the creative snack equipment segment with its focus on innovation, quality, and customization. By fusing industrial manufacturing capabilities with food design creativity, SOPHI empowers clients to turn culinary vision into interactive, branded food experiences.

Its ongoing commitment to export excellence, niche specialization, and high-performance engineering ensures SOPHI remains a key player in the global snack and dessert equipment market.