Exhibiting at HOTELEX Shanghai 2025

Hangzhou Cloud Ice Refrigeration Equipment Co., Ltd. is a leading manufacturer and exporter of commercial refrigeration systems based in Hangzhou, China. Known in the industry by its flagship brand “BESTTOP,” the company serves clients across the hospitality, food retail, catering, and bakery sectors with advanced, energy-efficient refrigeration solutions tailored to global standards.

Brief History

Founded in 2014, Hangzhou Cloud Ice Refrigeration Equipment Co., Ltd. was established to address the growing international demand for high-performance refrigeration units. With a vision to innovate within the cold chain and commercial kitchen ecosystems, the company quickly scaled its operations, focusing on quality engineering, export-oriented production, and strong after-sales service infrastructure.

Core Business

Cloud Ice specializes in the development, production, and international distribution of commercial refrigeration equipment. Its portfolio is designed to preserve food quality, support kitchen operations, and enhance product visibility for retail and bakery establishments.

Product and Service Offerings

The company offers an extensive range of commercial refrigeration products under its “BESTTOP” brand:

• Commercial Refrigeration Units:

  • Reach-in refrigerators and freezers
  • Under counter fridges and freezers
  • Upright chillers for foodservice

• Bakery and Retail Showcases:

  • Glass display cases for cakes and baked goods
  • Temperature-controlled shelving for supermarkets

• Ice Makers:

  • Cube ice machines
  • Flake ice makers
  • Customized commercial ice systems

All products feature smart digital control panels, stainless steel interiors, and energy-efficient compressors for global electrical standards.

Specialisation and Core USP

Cloud Ice’s value proposition lies in:

• Energy-saving technologies integrated into all refrigeration systems
• Custom voltage and certification options for international markets
• Eco-friendly refrigerants used in line with environmental regulations (R290, R134a)
• Heavy-duty durability designed for high-traffic commercial kitchens

The ability to offer tailored OEM and ODM solutions also sets Cloud Ice apart from regional competitors.

Financial Performance

While the company is privately held and does not disclose detailed financials, the following insights are available through trading platforms:

• Estimated Annual Revenue: USD 5–10 million
• Export Ratio: Over 85% of products are exported globally
• Top Export Markets: Southeast Asia, Middle East, Europe, North America

Cloud Ice's consistent transaction volumes and high supplier ratings on international B2B platforms confirm stable financial and operational growth.

Shipments and Export Data

According to insights from trade data platforms such as ImportYeti and Alibaba:

• Export Destinations: 40+ countries globally
• Annual Shipments: Estimated 10,000+ refrigeration units
• Key Clients: Hotel chains, restaurant franchises, bakery outlets, catering equipment distributors

Repeat orders from major distributors in the Middle East and Southeast Asia highlight the brand’s reliability and global acceptance.

Target Market

Hangzhou Cloud Ice primarily serves:

• Hotels and resorts
• Commercial bakeries
• Restaurants and central kitchens
• Catering equipment wholesalers
• Food retail and supermarkets

Its product lines are designed to meet the regulatory, electrical, and safety standards required in each of these domains.

Capabilities

• Factory Size: Over 8,000 square meters of manufacturing floor
• Production Capacity: Over 30,000 units per year
• Workforce: 100+ employees including engineers, QC inspectors, and R&D personnel
• Machinery: CNC bending, laser welding, polyurethane insulation injection lines

All equipment undergoes multi-phase quality control including pressure testing, thermal performance checks, and electrical safety evaluations.

Certifications and Compliance

Cloud Ice complies with a range of international and regional standards, including:

• ISO 9001:2015 Quality Certification
• CE Certification for European markets
• CB and SASO Compliance for Middle East regions
• Energy-efficient Design Standards aligned with North American guidelines

These certifications ensure the company’s readiness to export to regulated markets without modification or re-certification delays.

Customer Testimonials

Selected feedback from international distributors and end-users includes:

• “BESTTOP refrigerators outperform local brands in durability and temperature consistency.” – Commercial Kitchen Supplier, UAE
• “Reliable ice machines with minimal maintenance. Great support from Cloud Ice’s export team.” – Hotel Chain Procurement Manager, Malaysia

These testimonials reflect strong after-sales support, high-quality engineering, and customer loyalty.

Major Achievements

• Developed and launched over 50 refrigeration models
• Expanded exports to over 40 countries within 5 years
• Recognized as a Top Export Brand in Zhejiang Province (2022)
• Achieved a 95% customer satisfaction rate based on post-purchase surveys

Hangzhou Cloud Ice Refrigeration Equipment Co., Ltd. continues to innovate within the cold chain solutions sector, offering global clients durable, energy-efficient, and technologically advanced refrigeration systems under its growing BESTTOP brand.