InterMetro Industries Corporation, commonly known as Metro, is a leading global manufacturer of storage and transport solutions headquartered in Wilkes-Barre, Pennsylvania, USA. With a history that spans over 90 years, Metro serves a broad range of industries including healthcare, foodservice, life sciences, and commercial operations. The company is recognized for its pioneering innovations in shelving, workstation systems, and mobile storage technologies.
Company Background
Founded in 1929, InterMetro Industries began with wire shelving and has since expanded into a full-scale manufacturer of polymer shelving, medical carts, heated cabinets, workstations, and smart storage solutions. Today, Metro is a subsidiary of Ali Group, one of the largest global leaders in foodservice equipment, and operates with a strong presence across North America, Asia, and Europe.
Metro’s core philosophy—"Smarter Storage Means Better Business"—drives its continuous investment in research, ergonomic design, and modular solutions. The company operates through a wide network of distributors and maintains advanced manufacturing and assembly operations in the United States and China.
Core Business & Product Range
Metro provides a diversified portfolio of storage and transport solutions:
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Shelving Systems:
- Super Erecta: Industry-standard wire shelving
- MetroMax i, Q, and 4: Polymer shelving for corrosion resistance and sanitation
- High-Density Shelving: Mobile systems for maximum space efficiency
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Medical Carts:
- Flexline: Modular medication and procedure carts
- Starsys: Mobile storage and workstations for clinical settings
- Lifeline: Emergency and crash carts
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Storage Solutions:
- Wire and polymer options tailored for healthcare, laboratories, and industrial use
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Foodservice Equipment:
- Heated Cabinets, holding units, transport carts designed for institutional kitchens
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Workstations:
- Adjustable and cleanroom workstations for manufacturing and laboratory environments
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Wall Storage Systems:
- SmartWall and WallTrack systems for vertical storage optimization
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Utility Carts:
- High-performance carts in polymer and stainless steel configurations
Each product line is modular, customizable, and tested for durability, sanitation, and ergonomic efficiency.
Specialization & Unique Selling Proposition
Metro’s core competencies include:
- Modular Engineering: Product systems that scale and adapt to various professional environments
- Sanitary Design: Especially vital for healthcare and foodservice operations
- Durability: Polymer and stainless steel construction tested under extreme conditions
- Smart Systems Integration: IoT-enabled storage for inventory control and asset tracking
Metro is also known for its Flexline and Starsys systems, widely used in hospitals across the United States and international markets for their flexibility and infection control design.
Financial & Export Insights
As a subsidiary of Ali Group, Metro contributes to the group’s annual revenue, which exceeds €2.2 billion globally. While specific figures for Metro are undisclosed, indicators of scale include:
- Operations in over 30 countries
- Thousands of institutional and commercial clients including Mayo Clinic, Starbucks, and NASA
- Significant export volumes of medical carts and shelving systems to China, Southeast Asia, and the Middle East
Metro maintains logistics and assembly capabilities in China to support regional demand and reduce delivery lead times in Asia-Pacific markets.
Target Market
Metro serves:
- Hospitals and medical centers
- Foodservice operators and restaurant chains
- Pharmaceutical and biotech labs
- Retail logistics and warehousing companies
Its products are especially valuable in regulated industries where hygiene, efficiency, and compliance are critical.
Capabilities & Infrastructure
Metro's production ecosystem includes:
- Multiple ISO-certified manufacturing plants in the U.S. and China
- Advanced CAD and prototyping teams for custom projects
- Dedicated medical and foodservice engineering units
- Supply chain integration for component-level customization
The company also offers digital design tools and mobile apps to help customers plan and visualize storage configurations in real time.
Certifications & Compliance
Metro adheres to global safety and quality standards:
- ISO 9001:2015 Quality Management
- NSF Certification for foodservice and healthcare shelving
- UL and CE compliance across major product lines
- Cleanroom Class 100 compatibility for selected products
In healthcare, products are designed in compliance with Joint Commission and CDC guidelines for hospital environments.
Customer Feedback & Market Presence
Metro enjoys high customer satisfaction for:
- Durability and long lifecycle of equipment
- Ease of assembly and reconfiguration
- Customer service and project support
- Presence at global expos like MEDICA, NAFEM, and Arab Health
The company is a preferred supplier for multiple GPOs (Group Purchasing Organizations) and integrated delivery networks in healthcare.
Achievements
- Recognized by Healthcare Design Magazine for innovations in medical cart design
- Official supplier to NASA and U.S. military facilities
- Deployed in over 5,000 hospitals worldwide
- Developed MetroMax Q and i, the first modular polymer shelving systems used in pharmaceutical labs
InterMetro Industries Corporation continues to lead the market in smart storage, transport, and operational efficiency systems, powering better outcomes across health, science, foodservice, and industry.
