Melitta Professional Coffee Solutions UK Ltd. is a leading provider of commercial coffee solutions, delivering premium coffee machines, beans, and full-service support to hospitality, catering, and workplace sectors across the United Kingdom. As part of the globally renowned Melitta Group, which dates back to 1908, the UK division brings German precision engineering and over a century of coffee expertise to the UK market.
Core Business
Melitta Professional Coffee Solutions UK offers an integrated portfolio of coffee products and services including:
- Automatic Coffee Machines: High-performance, fully automatic models such as Cafina XT4, XT5, XT6, XT7, XT8, and the CT8. These machines are engineered for high throughput, ease of use, and consistent in-cup quality.
- Coffee Products: Proprietary coffee blends such as BellaCrema Espresso, BellaCrema Café Bar Selection, and Auslese, tailored for professional coffee systems.
- Accessories: Supporting peripherals like milk coolers, cup warmers, and payment solutions (coin changers) that complement machine functionality.
- Cleaning and Maintenance Solutions: Full range of cleaning tablets, descaling agents, and milk system cleaners to ensure hygiene and equipment longevity.
The business model is built around delivering “Everything from a Single Source”—hardware, software, coffee, service, training, and maintenance.
Specialisation and Core USP
Melitta UK’s value proposition lies in its full-service offering and machine intelligence. Key USPs include:
- Cafina XT Series: Equipped with ACS (Automatic Coffee Quality System), which monitors grinding, brewing temperature, and extraction times in real-time.
- Milk Perfection System: Automatically adjusts milk frothing based on the beverage type.
- Melitta INSIGHTS: A cloud-based telemetry platform offering real-time machine diagnostics, consumption data, and remote control capabilities.
- Sustainability focus: Energy-saving systems, fully recyclable packaging, and Rainforest Alliance certified coffee options.
These advanced features position Melitta as a top-tier brand for consistency, performance, and total cost of ownership.
Financials
As part of the Melitta Group, headquartered in Minden, Germany:
- Group revenue (2023): Over €2 billion, with the professional coffee segment contributing significantly across Europe.
- UK division’s estimated turnover: £5–8 million annually
- Serving over 1,200 clients across the UK in hospitality, leisure, education, and office sectors
- Over 30% year-on-year growth in connected devices and digital services
The financial stability and group resources enable Melitta UK to invest in training, R&D, and infrastructure to support long-term partnerships.
Shipment and Export Records
Melitta Professional operates globally with equipment installations in over 60 countries. In the UK specifically:
- Over 5,000 units of Cafina XT Series machines installed
- Exported and supported machines in Ireland, Nordic countries, and the Middle East through regional distributors
- Rapid growth in IoT-based service contracts and remote maintenance in 2022–2024
The logistics and after-sales support infrastructure ensures maximum uptime for clients with service guarantees across the UK.
Target Market
Melitta Professional Coffee Solutions UK serves diverse segments with tailored solutions:
- Hotels and hospitality chains (from independent boutiques to global groups)
- Workplace and corporate offices
- Catering companies and contract foodservice
- Universities and educational institutions
- Healthcare facilities and public sector buildings
Strategic partnerships are also in place with coffee service providers and vending operators.
Capabilities
- Nationwide field service engineers and technical support
- Barista training and beverage development consultancy
- Coffee recipe programming and machine calibration services
- Real-time telemetry and diagnostics via Melitta INSIGHTS
- Equipment leasing and finance options
Melitta UK operates a customer experience centre in Corby, offering live demonstrations, training, and product sampling.
Certifications and Compliance
- Coffee blends certified by the Rainforest Alliance
- Equipment manufactured under ISO 9001 Quality Management standards
- Compliance with EU energy efficiency directives
- UK Food Standards & Safety compliant cleaning products
- Machines CE marked and WRAS approved where applicable
These certifications validate Melitta's dedication to quality, sustainability, and compliance across its offerings.
Customer Testimonials
- “The Cafina XT6 is a game-changer. Perfect coffee every time, and our team loves its simplicity.” – Head of Catering, UK University
- “Their full-service model means we get coffee, equipment, support and training from one reliable partner.” – Group Operations Manager, Hotel Chain
- “With Melitta INSIGHTS, we reduced machine downtime by 40% through proactive maintenance.” – Facilities Manager, Corporate Office Client
Major Achievements
- Winner of European Coffee Innovation Awards for machine technology
- Supplied to over 1,200 UK client locations
- Launch of Melitta INSIGHTS IoT platform in UK (2022)
- Strategic coffee machine supplier to top UK hotel and catering groups
- Expansion of eco-friendly coffee offerings under sustainable sourcing programs
Melitta Professional Coffee Solutions UK Ltd. continues to set the benchmark for professional coffee excellence. With a holistic, data-driven approach, the company offers unmatched value to clients seeking top-tier coffee systems backed by operational intelligence and sustainability.
