Pagertec Corp., headquartered in Doral, Florida, is a U.S.-based manufacturer and global supplier of advanced wireless paging systems and communication solutions for hospitality, healthcare, retail, manufacturing, and logistics sectors. With a robust focus on innovation, customer service, and customization, Pagertec has become a market leader in wireless paging and staff communication technologies, serving thousands of customers in over 40 countries.
Core Business and Product Portfolio
Pagertec specializes in the design, manufacturing, and deployment of wireless communication systems, including guest paging, staff messaging, table tracking, and secure pickup technologies. Their core products include:
Guest Paging Systems
- Smart Stack EVO: Sleek, stackable pagers with long-range transmission and programmable alerts.
- Smart Stack STO: Compact solution for small-to-mid size venues.
- Matrix Paging System: Customizable LCD guest paging for large capacity venues.
Staff Paging Systems
- TrackStaff V3: Lightweight, durable staff pager with real-time tracking and alerting features.
- Wear & Go Watch Paging: Smartwatch-style staff pager for hands-free communication.
- 4-Message Paging System: Simple, programmable system with pre-defined messaging capabilities.
Wireless Call Buttons
- Deluxe Call Button System: One-touch customer service communication for restaurants, spas, and hospitals.
- Simple Alert System: Entry-level paging system for small business operations.
Table Tracking and Location Systems
- Ultra Trac Table Location System: Utilizes RFID to track and optimize table service, particularly for quick-service restaurants.
Charging Stations and Digital Lockers
- AIDAN Charging Kiosk: Public multi-device charger with branding capabilities.
- ARCAS Coin-Operated Charging Locker: Secure charging with monetization features.
- Bean Charging Coffee Table: Multi-functional furniture with integrated charging for modern hospitality spaces.
Shield Food Locker
- A secure food pickup locker system designed for contactless order fulfillment and food safety compliance in high-traffic environments.
Technological Differentiation and Innovation
Pagertec’s systems are built around a plug-and-play model designed for easy integration, durability, and minimal IT overhead. Key technological advantages include:
- Real-time RFID tracking for table and staff positioning.
- Encrypted wireless messaging and long-range connectivity.
- Multilingual interface support for international clients.
- Custom branding and OEM capabilities for hardware and software.
Their products are compliant with FCC, CE, and RoHS standards, making them suitable for global deployment.
Market Presence and Global Reach
Pagertec systems are deployed in:
- 5-star hotels and resorts
- Chain restaurants and quick-service franchises
- Hospitals and senior care centers
- Shopping malls and retail stores
- Factories, warehouses, and distribution centers
The company supports over 10,000 active clients across 40+ countries, including in North America, Europe, Latin America, the Middle East, and Asia-Pacific. Their success in international markets is driven by strong reseller partnerships and tailored solutions for regional compliance and UI needs.
Financial Scale and Growth
While Pagertec remains privately held, its operational scale is evident from:
- Global distribution footprint
- Multi-sector product applications
- Recurring B2B contracts and OEM manufacturing partnerships
The company is recognized as one of the top wireless paging brands in the U.S. and maintains a growing presence in hospitality and healthcare sectors due to its reliable support model and device interoperability.
Certifications and Compliance
All Pagertec systems meet or exceed:
- FCC Part 15 regulations
- CE certification for EU markets
- RoHS environmental compliance
- ETL and UL certifications on specific hardware
Additionally, Pagertec follows GDPR and CCPA privacy compliance standards for cloud-connected solutions.
Target Markets
Pagertec serves a broad and diverse customer base:
- Hospitality: Hotels, resorts, cruise lines, and fine dining establishments
- Healthcare: Clinics, senior care, hospitals, and pharmacies
- Retail: In-store service request systems for fitting rooms, counters, and pickup zones
- Logistics and Warehousing: Staff management, floor paging, and alert systems
- Education and Government: Paging and emergency alert systems in secure environments
Digital Presence and Customer Support
Pagertec maintains a dynamic online ecosystem featuring:
- Multilingual e-commerce website
- YouTube channel with product demos and testimonials
- Social media presence across Facebook, Instagram, and LinkedIn
- Downloadable resources including a Product Catalog, and product-specific brochures
They offer live chat, 24/7 email support, and remote onboarding assistance for international customers.
Brand Identity
Pagertec operates under a single unified brand:
- Pagertec®: Representing reliability, durability, and technological agility in paging and wireless communications.
Major Achievements
- Recognized as a top-tier supplier for restaurant guest paging systems in the U.S.
- Introduced Smart Stack EVO, one of the most compact and versatile pagers in the industry.
- Launched Ultra Trac, a breakthrough in table tracking using RFID and location beacons.
- Successfully expanded into Latin America, UAE, and Southeast Asia with multi-language hardware support.
- Developed custom solutions for McDonald’s, Hilton Hotels, the U.S. Army, and Carnival Cruises, showcasing cross-industry adaptability.
