Exhibiting at HOTELEX Shanghai 2025

Scotsman Ice Systems (Shanghai) Co., Ltd. is the China-based manufacturing and export hub of Scotsman, one of the world's leading brands in commercial ice-making equipment. Located in Shanghai, the company plays a pivotal role in delivering high-performance ice machines and related solutions across the Asia-Pacific region and global markets.

Company Background

Scotsman Ice Systems has a legacy dating back to the 1950s and is renowned for pioneering innovations in the commercial ice-making industry. The Shanghai facility was established to meet growing regional demand and enhance global supply capabilities. As part of the Ali Group, Scotsman maintains world-class standards in manufacturing, innovation, and customer service.

Core Business

Scotsman Ice Systems (Shanghai) Co., Ltd. specializes in the design, production, and distribution of commercial ice machines. The product range supports diverse sectors, including foodservice, hospitality, healthcare, research laboratories, convenience retail, and marine operations.

Product & Service Offerings

Ice Machines

• Cube Ice Machines: Full cube and half cube configurations ideal for beverages and display
• Nugget Ice Machines: Soft, chewable ice popular in healthcare and retail
• Flake Ice Machines: Perfect for food preservation and fish displays

Ice Dispensers

• Ice and Water Dispensers: Touch-free, hygienic solutions for high-traffic areas

Storage & Transport

• Ice Storage Bins: Various capacities with thermal insulation
• Transport Systems: Mobile bins and carts for efficient ice handling

Sanitation & Accessories

• Water Filtration Systems: Extend equipment life and ensure purity
• Cleaning and Maintenance Kits: Custom-designed for Scotsman models

All systems are designed for energy efficiency, hygiene, and ease of maintenance, meeting rigorous international standards.

Unique Selling Proposition (USP)

Scotsman stands out with:

• Over 300 different ice machine configurations
• Advanced technologies like Prodigy® Smart Board for diagnostics
• Global footprint with local support in over 100 countries
• High energy efficiency ratings and reduced water consumption
• Certifications like CE, UL, NSF, ISO 9001, ISO 14001

The company is a preferred choice for organizations requiring reliable, hygienic, and energy-conscious ice solutions.

Financials

While specific revenue figures for the Shanghai entity are undisclosed, Scotsman’s parent, Ali Group, has a global annual revenue exceeding €4 billion. Scotsman itself holds a dominant share in the commercial ice machine segment, with the Shanghai facility contributing significantly to the group’s APAC revenue.

Shipment Records

Scotsman (Shanghai) serves both the domestic Chinese market and exports to:

• Asia-Pacific: Japan, South Korea, Thailand, Singapore, Australia
• Middle East & Africa: UAE, Saudi Arabia, South Africa
• Europe & North America: Supplementing demand via global logistics

The factory handles containerized shipments with product lines tailored to local voltage and compliance standards.

Target Market

Scotsman Ice Systems targets:

• Hotel chains and restaurants
• Quick-service and fast-casual food outlets
• Hospitals and research facilities
• Large-scale catering operations and food processors
• Cruise lines and offshore operations

Clients choose Scotsman for its consistent ice quality, low maintenance, and global service reach.

Capabilities

• High-output manufacturing plant with modular assembly lines
• Advanced R&D for smart controls, sustainability, and automation
• Multilingual product documentation and compliance support
• In-house training and maintenance programs for international partners
• ISO-certified facilities for quality and environmental management

Certifications & Compliance

Scotsman Ice Systems complies with and exceeds major international standards:

• CE (European Conformity)
• NSF (Food Safety)
• UL and ETL (Electrical Safety)
• ISO 9001 (Quality Management Systems)
• ISO 14001 (Environmental Management)

Scotsman machines also meet ENERGY STAR requirements, demonstrating leadership in energy efficiency.

Customer Testimonials

“Scotsman is our standard in all our hotels for ice machines. Their Shanghai team has always supported us with reliable logistics and training.”
— Procurement Manager, Luxury Hotel Group, Asia-Pacific

“We’ve used Scotsman cube and nugget machines in over 50 healthcare centers. Quiet, clean, and long-lasting performance.”
— Facility Director, Hospital Chain, South Korea

Major Achievements

• Global leader in ice machine innovation with presence in over 100 countries
• Manufacturing base in Shanghai supporting APAC and global supply chain
• Over 1 million machines installed globally
• Continuous product development for industry-specific solutions
• Recognized at multiple international foodservice equipment expos

Scotsman Ice Systems (Shanghai) Co., Ltd. remains at the forefront of the global commercial ice machine industry, delivering premium technology and performance from a strategically located hub in China.