Exhibiting at HOTELEX Shanghai 2025

Shanghai Hi-Dolphin Robot Technology Co., Ltd. is a pioneering robotics company headquartered in Shanghai, China, specializing in intelligent unmanned retail solutions for the beverage and foodservice industries. The company has gained global recognition for its innovative COFE+ brand of robotic coffee kiosks, which integrate cutting-edge robotics, IoT, and AI to deliver consistent, high-quality beverages with zero human intervention.

Core Business

Hi-Dolphin focuses on the R&D, manufacturing, and deployment of robotic coffee solutions for both indoor and outdoor applications. Its systems are engineered to serve freshly brewed coffee, tea, and other beverages autonomously, offering a 24/7 operation model ideal for high-traffic urban environments, business parks, educational institutions, and transportation hubs.

Product and Service Offerings

The company offers a range of automated coffee retail solutions under its flagship brand COFE+:

• Robot Coffee Kiosk (Indoor): Fully enclosed units designed for shopping malls, office buildings, and airports.
• Robot Coffee Kiosk (Outdoor): Weather-resistant kiosks capable of operating in various environments with high foot traffic.
• Robot Coffee Bar: A compact, visually open station ideal for events and pop-up locations.
• Robot Coffee Counter: A modular setup suitable for integration into food courts and shared retail spaces.
• Corner Robot Coffee Shop: A hybrid concept combining kiosk convenience with the ambiance of a traditional café.

Each unit is equipped with robotic arms, real-time monitoring systems, and user-friendly interfaces that allow cashless payments and mobile ordering.

Specialisation and Core USP

Hi-Dolphin's strength lies in its ability to merge technology with daily consumer needs. The company's core competencies and USPs include:

• Autonomous Operation: Unmanned service with real-time cloud management.
• Speed and Precision: Delivers a cup of freshly brewed coffee within 60–90 seconds.
• Hygiene and Safety: Zero-contact service aligned with post-pandemic consumer preferences.
• Customizability: Supports customized beverage recipes and branding options.
• Data Analytics: Embedded systems collect data to optimize operations and forecast trends.

Financial Insights

While specific revenue data is not publicly disclosed, Hi-Dolphin’s expansion across China and pilot installations in overseas markets indicate a strong financial foundation. The growth of contactless retail and smart vending post-2020 further supports its scalability and revenue potential.

Shipment Records

The company has initiated international expansion with units deployed in Southeast Asia, the Middle East, and pilot projects in Europe. Trade and export activity includes:

• Primary Markets: China, UAE, Singapore, Malaysia, Russia.
• Estimated Shipments: 150+ COFE+ units sold and operational by 2024.
• Preferred Channels: Direct enterprise sales and local distribution partnerships.

Target Market

Hi-Dolphin targets businesses and venues that benefit from unmanned service models:

• Shopping centers and department stores
• University campuses and tech parks
• Public transport stations and airports
• Events, expos, and entertainment venues
• Franchisees and entrepreneurs in food retail

Capabilities

Hi-Dolphin maintains comprehensive R&D, design, and manufacturing capabilities including:

• In-house software and robotics development
• Smart cloud infrastructure for unit monitoring and analytics
• A scalable manufacturing base in China with rapid prototyping abilities
• After-sales support and maintenance service teams

Certifications and Compliance

Hi-Dolphin’s COFE+ kiosks comply with major food safety and electronic equipment certifications applicable in global markets, including:

• CE certification for EU market compliance
• GB standards for domestic Chinese regulatory adherence
• Electrical and operational safety validations for commercial use

Customer Testimonials

User feedback highlights convenience, hygiene, and the novelty of robotic service as key satisfaction drivers. Multiple business owners have reported increases in foot traffic and revenue due to COFE+ installations, as well as reduced labor costs and operational downtime.

Major Achievements

• Successfully launched and scaled the COFE+ robot coffee kiosk line across major Chinese cities.
• Featured in international expos including China International Import Expo (CIIE).
• Deployed 150+ units globally as of 2024 with expansion into the Middle East and Europe.
• Recognized for innovation in unmanned retail by several tech and food industry platforms.