True Manufacturing Co., Inc., headquartered in O'Fallon, Missouri, is one of the most respected commercial refrigeration equipment manufacturers in the world. With a legacy spanning over 75 years, True has built a global reputation for high-performance refrigeration, innovative engineering, and exceptional product quality. The company serves a wide array of industries including foodservice, retail, hospitality, healthcare, and residential markets.
Core Business
True Manufacturing’s core business lies in designing, engineering, and producing commercial refrigeration solutions that meet the dynamic demands of professional kitchens, convenience stores, supermarkets, and institutions. All products are designed and manufactured in the United States, supporting a robust domestic supply chain and workforce.
The company operates through its two major segments:
- True Refrigeration: Commercial-grade refrigeration units used in foodservice, grocery, and beverage industries.
- True Residential: High-end residential refrigeration solutions for premium home kitchens and outdoor spaces.
Product and Service Offerings
True offers a comprehensive portfolio of refrigeration products including:
- Refrigerators & Freezers:
- Reach-in Refrigerators and Freezers
- Undercounter and Worktop models
- Merchandisers:
- Glass Door Merchandisers
- Visual Merchandisers
- Full-Length Merchandising Units
- Food Prep Tables:
- Sandwich/Salad Prep Tables
- Pizza Prep Tables
- Chef Bases:
- Refrigerated Chef Bases with heavy-duty casters
- Ice Machines:
- Modular Ice Machines
- Undercounter Ice Makers
- Specialty Equipment:
- Milk Coolers
- Deli Display Cases
- Bar & Beverage Equipment
- TrueFlex Series: Configurable refrigeration for flexible merchandising
These products are known for their environmentally friendly hydrocarbon refrigerants, energy-efficient components, and digitally controlled temperature systems.
Specialisation and Core USP
True Manufacturing’s major strengths include:
- 100% U.S.-Based Manufacturing: Supporting American jobs and ensuring complete control over quality.
- Sustainability Leadership: Use of R290 hydrocarbon refrigerant and Energy Star-rated units.
- Patented Condensing Units: "Reverse Condensing Fan Motor" technology extends unit life and reduces service needs.
- Global Distribution Network: True products are sold in over 100 countries worldwide.
Financials
True Manufacturing is a privately held company, and while exact financials are not publicly disclosed, industry estimates suggest annual revenues exceeding $500 million. The company has experienced consistent year-over-year growth due to its innovation strategy and expanding international presence.
Shipment Data
Based on global trade data from sources such as ImportYeti and Panjiva:
- Total International Shipments: Over 6,800 documented shipments over the last 5 years.
- Top Export Destinations: Canada, Mexico, Germany, UK, Australia, and UAE.
- Import Activity: Mainly involves stainless steel sheets, compressors, and electronic control modules.
These figures underline True’s solid global supply chain and export capability.
Target Market
True Manufacturing caters to:
- Restaurants & Commercial Kitchens
- Convenience & Grocery Stores
- Hospitality Chains
- Healthcare & Institutional Foodservice
- Luxury Residential Kitchen Designers
True also works with foodservice equipment dealers, consultants, and large purchasing organizations.
Capabilities
- Manufacturing Facilities: Over 1.4 million sq. ft. across Missouri
- R&D Investment: Continuous focus on product design and energy efficiency
- Logistics Network: Multiple distribution centers across the U.S. and globally
- After-Sales Support: Extensive parts network and service technicians in all major markets
Certifications and Compliance
- ISO 9001 Certified Manufacturing
- Energy Star Certification: For over 90% of its product lines
- UL & NSF Approved
- DOE & EPA Compliance: Meets U.S. Department of Energy regulations
- RoHS Compliant: Across all electrical components
Customer Testimonials
“True refrigerators are the backbone of our kitchen. Reliable, efficient, and durable — they’ve been with us for over a decade.”
— Executive Chef, National Hotel Chain
“The best investment we made. Our energy bills dropped, and the performance is unmatched.”
— Grocery Chain Operations Manager
Major Achievements
- Awarded 2023 Foodservice Equipment Reports’ Best-in-Class for Reach-in Refrigeration
- Recognized in ENERGY STAR Partner Hall of Fame
- Products installed in over 250,000 commercial kitchens worldwide
- Chosen refrigeration supplier for major chains like Starbucks, Dunkin', and Subway
True Manufacturing continues to set industry standards with its blend of innovation, durability, and sustainability, earning the trust of professionals across the global foodservice and refrigeration sectors.
