Hoshizaki America, Inc., Lancer Worldwide, and Jackson WWS, Inc. form a powerful manufacturing alliance under the Hoshizaki brand, delivering advanced commercial kitchen equipment solutions globally. As a collective, the Hoshizaki Alliance serves as a one-stop destination for ice machines, beverage dispensers, refrigeration units, and warewashing systems, trusted by foodservice operators, hospitality chains, and institutional kitchens.
Core Business
The Hoshizaki Alliance is a vertically integrated manufacturer of commercial foodservice equipment. The alliance encompasses three globally recognized brands:
- Hoshizaki America, Inc. – Specializes in ice machines and refrigeration equipment.
- Lancer Worldwide – Leader in beverage dispensing systems.
- Jackson WWS, Inc. – A trusted name in warewashing equipment.
Together, they serve customers across more than 80 countries, offering technologically superior and energy-efficient solutions tailored to large-scale foodservice operations.
Product and Service Offerings
The Alliance’s product suite covers essential commercial kitchen infrastructure:
-
Ice Machines (Hoshizaki):
- Crescent Cuber Series (KMD, KM series)
- Flaker and Cubelet Ice Machines
- Modular Ice Systems with bin compatibility
-
Refrigeration (Hoshizaki):
- Undercounter and Worktop Freezers
- Reach-In Refrigerators
- Commercial Prep Tables
-
Beverage Dispensing (Lancer):
- Countertop & Freestanding Soda Dispensers
- Beer Dispensing Systems
- Ice Beverage Combos with Precision Fill Technology
-
Warewashing Equipment (Jackson WWS):
- Undercounter Dishmachines (Avenger Series)
- Conveyor and Door-Type Machines
- Flight-Type High-Volume Dishwashers
Each product is engineered to optimize performance, minimize energy and water consumption, and meet stringent safety and sanitation standards.
Specialization and Core USP
The Alliance excels in engineering innovation, long-term durability, and energy efficiency. Their distinct advantages include:
- Hoshizaki: Renowned for patented crescent cube technology that minimizes clumping and improves drink presentation.
- Lancer: Offers "Flavor Touch™" touchscreen drink customization and the Lancer ProFill™ precision pour system.
- Jackson WWS: Delivers dishmachines with lowest water usage per rack in the industry, maximizing operational savings.
The companies also lead in NSF, ENERGY STAR®, and ISO-certified designs, underlining their global credibility.
Financials
As part of Hoshizaki Corporation (TYO: 6465), the combined operations represent a significant share of the global foodservice equipment market:
- Global Revenue (Hoshizaki Corp): ¥331.5 billion (approx. $2.4 billion USD) in FY 2023
- North American market share (ice machines): ~40%
- Lancer Worldwide reported over 900,000 beverage dispenser units installed globally
- Jackson WWS serves over 15,000 commercial kitchens annually
Shipment and Export Records
The Hoshizaki Alliance maintains global production and distribution hubs, including:
- U.S. Plants: Peachtree City, GA (Hoshizaki); San Antonio, TX (Lancer); Gray, KY (Jackson WWS)
- Global Export Markets: North America, Europe, Latin America, Asia-Pacific, Middle East
According to trade data:
- More than 6,000 shipments annually from U.S. manufacturing centers
- Average annual export value: $180–220 million USD (2021–2024) for all three entities combined
Target Market
Primary customer segments include:
- Restaurants and QSR chains
- Hospitality groups and resorts
- Hospitals, schools, and institutions
- C-stores and entertainment venues
They also serve OEM clients and offer equipment integration for franchise-based operations.
Capabilities
- In-house R&D teams across all business units
- ISO 9001-certified manufacturing facilities
- Full suite of after-sales services, including installation support, parts distribution, and remote diagnostics
- Custom engineering for large-scale national rollouts (e.g., multi-location restaurant groups)
Monthly manufacturing capacity spans:
- 100,000+ ice machines (Hoshizaki)
- 70,000+ beverage dispensers (Lancer)
- 40,000+ dishmachines (Jackson WWS)
Certifications and Compliance
- ENERGY STAR® certified for all major product categories
- NSF International compliance for sanitation and food safety
- ISO 9001 / ISO 14001 certified manufacturing plants
- UL, ETL, CE certifications for global market compatibility
- Jackson WWS machines recognized for lowest industry water consumption per rack
Customer Testimonials
“Hoshizaki ice machines last longer and perform better than anything we’ve tested. A go-to for our national locations.” – Facilities Director, Global Fast-Casual Chain
“Lancer’s flavor touchscreen dispensers are a game-changer. Custom pours are now part of our customer experience.” – Beverage Innovation Manager, North American QSR Brand
“Jackson WWS offers the most efficient dishmachines we’ve used. Lower water and chemical usage have dropped our operating costs.” – Executive Chef, Hotel Group
Major Achievements
- Over 3 million Hoshizaki ice machines installed globally
- First-to-market NSF-certified crescent cube technology
- Lancer’s smart dispensers deployed across 5,000+ retail locations
- Jackson’s dishmachines used by 80% of the top 50 U.S. hotel chains
- Named one of “Top 10 Global Kitchen Equipment Innovators” by Foodservice Equipment & Supplies Magazine (2023)
